Note: The job is a remote job and is open to candidates in USA. Confidential company is seeking a BSW Project Manager to support optimization of buried service wire-based functions. The role focuses on coordinating contractors and field personnel, managing customer escalations, tracking buried drop work, and improving operational efficiency and installation growth.
Responsibilities
- Jeopardy Management: Point of contact for customer BSW escalations
- Conduct regular meetings with drop vendors to drive % of drops placed before due date
- Escalate unresolved issues when needed
- Proven ability to coordinate activities, track progress, and follow through on issues to resolution
- Strong problem‐solving skills with the ability to identify potential barriers early and proactively address them
- Highly organized, detail‐oriented, and capable of managing multiple permits and priorities simultaneously
Skills
- Proven ability to coordinate activities, track progress, and follow through on issues to resolution
- Strong problem‐solving skills with the ability to identify potential barriers early and proactively address them
- Highly organized, detail‐oriented, and capable of managing multiple permits and priorities simultaneously
- Bachelor's degree or equivalent practical work experience
- Customer-centric mindset
- Ability to prioritize, organize and accomplish multiple and broad range of initiatives within pressured timeframes
- Ability to effectively implement processes where necessary for successful program delivery
- Apply expert functional and critical thinking skills to resolve business challenges
- Excellent knowledge of Excel is a must have
- 2–5 years of telecom, construction, engineering, permitting, or project coordination experience
- Knowledge of fiber network builds, aerial/underground construction, and buried service wire processes
- Experience managing vendors or holding partners accountable to deadlines and quality expectations
- Familiarity with IQGeo, GIS systems, or utility application systems
Company Overview