Note: The job is a remote job and is open to candidates in USA. Komar Distribution Services is building a new trucking brokerage operation supported by its existing logistics and distribution business. The Brokerage Operations Manager will run daily brokerage operations, source carriers, manage customer relationships, oversee financial charge approvals, and hire and lead the operations team as the business scales.
Responsibilities
- Carrier sourcing and capacity. Build and manage our carrier base, negotiate rates, and personally cover freight when it matters
- Daily operations. Run the desk from quote to closeout across FTL dry van, LTL, intermodal, flatbed, reefer, and expedited. No port drayage or container dispatch
- Customer relationships. Be the voice our customers trust on the phone, set the service standard for the team, and grow existing accounts by adding lanes, modes, and volume
- Team leadership. Hire, train, coach, and manage our customer service and operations team as the brokerage scales
- A/R and A/P oversight. Approve carrier and customer charges before hand-off to Komar's accounting teams, who handle all processing
Skills
- 4+ years in freight brokerage or truckload operations, including hands-on carrier sourcing and rate negotiation
- Strong relationships with U.S. carriers and a working understanding of the U.S. truckload market
- Experience leading people, or clear readiness to step into it
- A great phone presence and a track record of building customer trust
- A commercial mindset. You see the upsell and you go get it
- The ability to run a desk independently while building a team around you
- Remote, U.S.-based
- Otherwise, plan for quarterly visits to Savannah, GA or Perris, CA
- Nice to have: an existing carrier network, P&L or branch responsibility, and BrokerWare or another brokerage TMS
Benefits
- Remote, U.S.-based.
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