Note: The job is a remote job and is open to candidates in USA. Alkami Technology provides a digital sales and service platform for U.S. banks and credit unions. The Billing Analyst supports the end-to-end billing process by reviewing contracts, validating data, generating invoices, reconciling discrepancies, maintaining billing schedules, and assisting internal and external stakeholders with billing inquiries and disputes.
Responsibilities
- Execute monthly billing processes by preparing, reviewing, and issuing invoices in alignment with contractual terms and billing schedules
- Review client contracts by extracting key billing terms and validating alignment with system configurations and invoicing outputs
- Reconcile billing data by comparing multiple data sources and identifying discrepancies requiring correction
- Investigate billing variances by analyzing changes in usage, pricing, or contract terms and documenting findings
- Maintain subscription and milestone billing schedules by accurately entering and updating billing information in systems
- Generate and validate reseller and third-party billing files by ensuring alignment with contractual agreements and transaction data
- Support resolution of billing issues by researching discrepancies and coordinating with internal teams to implement corrections
- Process credit memos by validating supporting documentation and ensuring proper approvals and system entry
- Collaborate with cross-functional teams by obtaining required inputs and clarifying billing-related questions
- Support external customers by assisting with billing inquiries and invoice disputes
- Ensure data integrity by reviewing inputs and outputs across billing systems and identifying inconsistencies
- Maintain billing documentation by organizing contracts, workpapers, and supporting analysis for audit readiness
- Follow established accounting policies and procedures by applying internal controls and compliance standards
- Identify process inefficiencies by providing feedback and suggesting incremental improvements
- Respond to internal and external inquiries by providing clear and timely billing information
- Assist with reporting and analysis by preparing basic billing reports and summaries for review
Skills
- 1–3 years of experience in billing, accounts receivable, or related finance operations roles with exposure to contract-based or subscription billing environments
- Basic understanding of billing processes and accounts receivable principles
- Experience reviewing contracts and translating terms into billing actions
- Proficiency with ERP or billing systems such as NetSuite, Salesforce, or similar
- Strong attention to detail and accuracy in data validation
- Ability to analyze and reconcile data from multiple sources
- Effective communication skills for cross-functional collaboration
- Ability to follow established procedures and internal controls
- Experience leveraging automation or AI tools to improve financial processes
- Candidates must be eligible to work in the US for full-time employment
- Experience in SaaS or subscription-based billing models
- Familiarity with revenue recognition principles under ASC 606
- Exposure to reseller or third-party billing processes
- Experience supporting audits or compliance activities
- Intermediate Excel skills including data organization and basic formulas
Benefits
- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
- Diverse and inclusive environment
- FUN culture
Company Overview