Note: The job is a remote job and is open to candidates in USA. Toolad is hiring a Benefits Administrator to manage employee benefit enrollments, changes, records, and routine inquiries. The role supports enrollment administration, carrier and vendor coordination, open enrollment, audits, reporting, reconciliation, and the protection of confidential employee information in a fully remote setting.
Responsibilities
- Process benefit enrollments, qualifying-life-event changes, terminations, and dependent updates accurately
- Maintain benefit elections and supporting documentation in the approved HR or benefits system
- Respond to employee questions about enrollment, eligibility, deadlines, and routine administrative procedures
- Coordinate with benefit carriers and vendors on enrollment files, discrepancies, eligibility questions, and record corrections
- Support open enrollment, benefit audits, reporting, and reconciliation activities
- Protect employee health, personal, and financial information and follow privacy procedures
Skills
- Strong attention to detail, organization, numerical accuracy, and employee-service skills
- Comfort working with HRIS or benefit platforms, spreadsheets, vendor files, and confidential records
- Ability to explain administrative processes clearly without giving advice outside the role
- Reliable follow-through on enrollment deadlines and record corrections
- High discretion with employee health, financial, and personal information
Benefits
- 100% remote work
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