Note: The job is a remote job and is open to candidates in USA. Toolad is hiring a Sales Support Representative to assist its sales operations. The role focuses on prospect research and qualification, CRM accuracy, customer follow-up, sales-team coordination, reporting, and support for digital marketing, advertising campaigns, content, audience engagement, and analytics.
Responsibilities
- Maintain lead, prospect, customer, opportunity, and activity records accurately in the CRM
- Research or qualify assigned prospects using approved criteria and record relevant business information
- Coordinate follow-up emails, calls, meetings, demos, or handoffs for sales representatives
- Prepare quotes, proposals, account summaries, pipeline reports, or sales-support materials using approved information
- Track open follow-ups, stalled opportunities, missing information, and next actions
- Support recurring pipeline and activity reporting and help keep sales records complete and current
Skills
- Strong organization, customer communication, follow-up, and data-entry skills
- Comfort using CRM systems, spreadsheets, email, calendars, and sales-support tools
- Ability to manage a high volume of leads or follow-up tasks without losing documentation
- Professional communication and clear handoffs to sales or account teams
- Attention to detail when handling contact, opportunity, pricing, or pipeline information
Benefits
- 100% remote work
Company Overview