Note: The job is a remote job and is open to candidates in USA. Pilvi Systems, Inc. is seeking a Solutions Architect to shape the vision and architecture of their solutions across multiple Ellucian products. This role involves designing, supporting, and implementing best practice solutions throughout the project lifecycle, ensuring alignment with customer business goals and requirements.
Responsibilities
- Analyze business objectives and desired outcomes, ensuring alignment with customer goals
- Design and convey comprehensive business architecture, including both technical and functional solutions, from concept through implementation
- Identify and standardize solutions within the Ellucian ecosystem, ensuring alignment with best practices and the product roadmap
- Support the Enterprise Architect in defining and articulating value propositions
- Lead cross-functional implementations, focusing on areas like Student Information Systems (SIS), Finance, HR, and ensuring SaaS extensibility is maximized for customer success
- Facilitate service solutions sessions, guide capability teams through process mapping, and enhance customer experience through standards and best practices
- Collaborate with project management to define and execute delivery models, mitigate risks, and develop materials such as solution architectures, and statements of work
- Participate in governance and assurance activities, ensuring solutions are implemented as designed and assessing ongoing success for continuous improvement
- Mentor new team members on capability-driven service delivery practices, balancing strategic and tactical considerations
Skills
- Technical Background: Comfortable with and have past experience in technical implementation, with the ability to architect multiple functional and technical areas
- Passionate about learning and implementing new tools and technologies into the projects
- Innovation and Creativity: A positive, self-motivated, team-oriented individual with the ability to innovate and create new delivery methodologies to transform higher education effectiveness
- Prior experience in a customer-facing position across multiple organizations
- Communication and Collaboration: Superior relationship-building skills, exceptional interpersonal, written, and oral communication skills, with an emphasis on collaboration and follow-through
- Ability to articulate value and ROI for customers around a variety of software and services solutions
- 5+ years of broad solution delivery experience at multiple higher education institutions, with expertise in cross-functional areas such as Student Information Systems (SIS), Finance, and HR
- Preferred experience with higher education delivery in large scale ERP platforms
- Preferred in-depth knowledge of Ellucian ERP delivery practices and an understanding of its role within the broader Ellucian solution landscape
- Broad experience across diverse customer environments is a plus
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