Note: The job is a remote job and is open to candidates in USA. Watts Water Technologies provides safe, clean water solutions and develops innovative products for residential and commercial customers. The B2C E-Commerce Analytics & Website Intern will support the management, measurement, and optimization of direct-to-consumer e-commerce websites through analytics, content management, online merchandising, reporting, and customer experience initiatives.
Responsibilities
- Monitor and report on key e-commerce performance metrics, including website traffic, conversion rate, revenue, average order value, product performance, and customer purchase behavior
- Maintain recurring performance reports and dashboards to support business decision-making
- Analyze website, product, and category performance to identify trends, opportunities, and areas for improvement
- Support basic on-page SEO activities, including page titles, meta descriptions, image alt text, internal linking, and content quality reviews
- Support day-to-day management of e-commerce website content, including product pages, descriptions, specifications, digital assets, promotions, and navigation updates
- Conduct website audits to identify missing, inaccurate, outdated, or inconsistent content and recommend corrective actions
- Assist with product launches, promotional updates, website merchandising activities, and content management initiatives
- Test website functionality and customer experience elements, including search, navigation, checkout, and promotional content
- Support website optimization initiatives through analysis, testing, and performance monitoring
- Conduct customer journey reviews and identify opportunities to improve the online shopping experience
- Assist with special projects and other duties as assigned by management
- Demonstrate commitment to Watts' values of Integrity, Accountability, Continuous Improvement and Innovation, and Transparency
- Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency
- Punctuality and dependability
- Ability to be flexible and adapt to changing work priorities and stressful conditions
- Adherence to all personnel policies, procedures, and standards of process as implemented by Watts
- Maintain productive and collaborative relationships with other Watts employees
- Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action
Skills
- Current student (sophomore, junior or senior status)
- Currently pursuing a Bachelor's degree in Business, Marketing, E-Commerce, Analytics, Information Systems, or a related field
- Strong analytical and problem-solving skills
- Strong attention to detail and organizational skills
- Proficiency with Microsoft Excel, Google Sheets, or similar analytical tools
- Strong written and verbal communication skills
- Interest in e-commerce, analytics, and digital customer experiences
- Punctuality and dependability
- Ability to be flexible and adapt to changing work priorities and stressful conditions
- Ability to remain seated at a desk or workstation for extended periods
- Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods
- Ability to physically move around the office, organize or transport files, packages, or other office-related materials
- Ability to read documents, use a computer, and perform data entry tasks
- Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls
- Ability to operate standard office equipment such as computers, printers, phones, and copiers
- Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment
- Experience with Google Analytics (GA4) or other web analytics platforms
- Familiarity with e-commerce platforms or content management systems (CMS)
- Experience using PivotTables, XLOOKUP/VLOOKUP, and basic data analysis techniques
- Basic understanding of e-commerce KPIs and website performance measurement
- Experience maintaining or updating website content
- Exposure to Power BI, Tableau, Looker Studio, or similar reporting tools
- Basic familiarity with QA/UAT, A/B testing, or conversion rate optimization is a plus
Benefits
- This role is remote based in the US.
- Meaningful career growth opportunities.
- A positive and safe work environment, and affirmation that you are heard, valued, and respected.
- Flexible PTO Policy – Work-life balance is important at Watts and our interns receive one (1) hour of flexible PTO for every thirty (30) hours worked. Your flexible PTO can be utilized for any type of absence.
- Paid Holidays – Celebrate the holidays with your loved ones and still get paid! You will receive the following paid holidays off during your time as an Intern with Watts. Where a holiday falls during the weekend, it will be observed on an adjacent weekday.
- Lunch and Learns – Throughout your internship, there will be opportunities for you to sign up to learn and network with some of the key strategic leaders and thought partners within our core operating model!
- Opportunities for learning and development.
Company Overview
Company H1B Sponsorship