Note: The job is a remote job and is open to candidates in USA. Genuine Parts Company develops automotive training content for wholesale customers through its NAPA Autotech organization. The Autotech Training Content Developer assesses audience needs and creates, maintains, evaluates, and delivers training solutions covering automotive products, equipment operation, and technical skills. The role also coordinates subject matter experts, curriculum development, communications, and training effectiveness initiatives.
Responsibilities
- Assesses and determines NAPA Autotech audience training needs by interviewing, conducting advisory input sessions, surveys and on-site visits with managers, store owners, employees, associates, customers, suppliers and external resources
- Identifies and utilizes appropriate internal and external subject matter experts in the assessment, development and review process to ensure training solutions support best practices and desired business results
- Identifies and employs quality, effective and affordable training development resources to produce needed training solutions
- Maintains existing training solutions using current training techniques and technology
- Utilizes effective technology for development, production and delivery of training solutions and tools (software, Internet, webcasts, simulations, virtual reality, etc.)
- Training solutions should be customer driven through needs assessment and formal survey methods
- Establishes and tracks effectiveness metrics of training solutions during and post implementation and utilizes data to adjust approach or for update considerations
- Utilizes review process to ensure technical accuracy of all material
- Coordinates communication and administrative duties related to curriculum development
- Establishes and reinforces responsibilities and accountabilities for NAPA Autotech training instructors and other subject matter experts to assist with curriculum development and execution
- Works closely with other APG / NAPA departments, suppliers, field sales teams and resources as well as customers to align training solutions with APG initiatives
- Seeks industry experts and qualified resources to author and collaborate on specific training solutions
- Follows best practice assessment, development, pilot, execution and evaluation of training solutions
- Follows best practice formatting and publishing techniques that result in quality reflective of NAPA standards
- Develops and maintains effective, structured, progressive and executable curriculum tracks for intended audiences and utilize appropriate learning development tools, Learning Management System and other software and technology available
- Seeks opportunities to be engaged with industry and training groups
- Performs other duties and activities as assigned. For example, involved with initiatives such as: ASE, the Automotive Training Group, AAA, etc
Skills
- 5 - 7 years of experience in sales, sales training, parts or wholesale customer operations, training program development
- Large project management experience and use of PM tools
- Previous experience in large organization in a training/learning environment
- Proficient in MS Office software -Word, Excel, Powerpoint, learning development tools (Articulate, Captivate, video, audio and graphical programs, etc.)
- Willing to travel
- Undergraduate degree in related fields preferred
Benefits
- Hybrid work arrangement
Company Overview