Note: The job is a remote job and is open to candidates in USA. ProShip, Inc. is hiring an Associate Integration Engineer to support implementation of its multi-carrier shipping solutions. The role analyzes customer processes and requirements, configures and deploys integrations, develops customer-specific scripts, and supports testing, go-live, and ongoing customer needs.
Responsibilities
- Work as part of a team on the analysis, configuration, deployment, and support of ProShip solutions during implementation, including:
- Building trust and rapport with customer contacts to maintain mutual commitment to the project
- Analyzing the customer’s current ordering and shipping processes, enterprise applications (ERP/WMS), and systems
- Determining customer requirements and optimum results
- Implementing proven solutions that meet or exceed requirements, save cost and/or time, and improve efficiency, quality, and accuracy
- Testing customizations to ensure integrity and accuracy
- Maintaining records of each customer’s software customizations
- Creating documentation for customer training and ongoing support
- Assisting with upgrades and support as needed
- Configuring and testing carrier integrations and shipping workflows within ProShip
- Working assigned tickets in a timely manner and troubleshooting implementation and early post-go-live issues with guidance from senior engineers
- Contributing to transition-to-support documentation at go-live
- Developing and maintaining customer-specific ProShip scripts (VB.NET-based) that connect shipping to the customer’s ERP/WMS
- Supporting occasional after-hours go-live and cutover windows, peak-season coverage, and customer on-site travel
- Owning implementation projects end to end as experience grows
Skills
- Bachelor's degree in Software Engineering, Computer Science, MIS, or a related field, or an equivalent combination of education and work experience
- 1–3 years of professional experience in a technical role
- Working knowledge of, or ability to quickly learn, C#, VB.NET, and VBScript
- Basic computer and server administration (Windows; Linux a plus)
- Database skills across RDBMS platforms such as SQL Server, Oracle, and MySQL
- Experience with data manipulation and data mapping
- Strong interpersonal and communication skills, with a positive, collaborative, and professional approach toward peers, management, customers, and vendors
- Ability to work independently to learn and maintain technical skills, and as part of a team to solve challenging business problems
- Sound organizational and time management skills; able to prioritize multiple tasks and follow through
- Detail-oriented and conscientious, demonstrating accountability and ownership
- Experience supporting system integration projects from design through formal test
- Knowledge of PowerShell and Git a plus
- Familiarity with shipping/logistics, parcel carriers, or ERP/WMS systems
- Experience owning customer-facing implementation or integration projects
- Exposure to web services and APIs (REST/SOAP, XML, JSON)
- Comfortable using AI assistants (e.g., Claude) in day-to-day engineering work
- Familiarity with Zendesk, Jira, or GitLab
Benefits
- Hybrid work in Brookfield, WI, or remote (US).
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