Note: The job is a remote job and is open to candidates in USA. Bazaarvoice creates smart shopping experiences that connect brands and retailers with consumers through user-generated content, technology, and business insights. The Associate Account Manager supports client success by developing and executing campaign strategies, managing deliverables and expectations, and identifying opportunities to improve client engagement and campaign performance.
Responsibilities
- Coordinate with Account Managers, Senior Account Managers, Sales & Customer Success for account planning and support
- Define and execute strategies that inspire clients and Influenster Community, Members
- Suggest product offerings & services that maximize client engagement & campaign success
- Manage and properly set expectations with both internal and client stakeholders
- Advocate on behalf of the Client and your team
- Cross-functionally collaborate with delivery teams to meet timelines and ensure campaign success
Skills
- We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients
- Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role
- 1-2 years of professional experience at an agency, tech start-up, marketing or other relevant industries
- Track record of working with clients and internal stakeholders at all levels
- Ability to maintain strong client focus
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Passion, energy, and a collaborative work ethic
- Coachability & adaptability
- Full authorization to work in the USA, or hiring country
- The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills
- Nice to have:Experience in the software/e-commerce industry and/or the Retail industr
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