Note: The job is a remote job and is open to candidates in USA. Bazaarvoice creates smart shopping experiences by connecting brands, retailers, and consumers through user-generated content and enterprise technology. The Account Manager, Content Activation Solutions role drives client success by developing and executing campaign strategies, managing client relationships and expectations, facilitating workshops, and ensuring campaign deliverables meet or exceed established KPIs.
Responsibilities
- Define and execute strategies that inspire clients and Influenster Community Members
- Proactively engage with Sales and Client Success
- Confidently “sell” services offerings to Clients
- Facilitate client workshops and sessions, presenting, and walking through our services offerings
- Manage and properly set expectations with both internal and client stakeholders
- Advocate on behalf of the Client and your team
- Manage and drive a portfolio of Campaigns from initiation to close
- Define and maintain timelines identifying milestones, risks, and mitigation strategies
Skills
- 3+ years Account Management client-facing experience
- Track record of working with clients and internal stakeholders at all levels
- Ability to maintain strong client focus
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Passion, energy, and a collaborative work ethic
- Proven ability to ramp-up quickly and be a self-starter
- Full authorization to work in the USA
Company Overview