Note: The job is a remote job and is open to candidates in USA. GardaWorld Security Services provides sophisticated and tailored security solutions to clients worldwide. The Assistant National Account Manager supports the National Account Portfolio Director in managing a complex enterprise security portfolio through strategic client relationships, financial oversight, business analysis, and large-scale project coordination. This succession-focused role develops the individual toward broader portfolio leadership and strategic decision-making responsibilities.
Responsibilities
- Serve as a strategic partner to the National Account Portfolio Director
- Build trusted relationships with executive-level client stakeholders
- Participate in executive business reviews and strategic planning meetings
- Assist in developing long-term client partnership strategies
- Help identify opportunities to improve client satisfaction and expand services
- Monitor portfolio financial performance
- Review profitability, revenue trends, labor costs, and operational metrics
- Assist with budgeting and forecasting
- Review pricing proposals and business cases
- Support invoice reconciliation and financial reporting
- Analyze KPIs and recommend business improvements
- Lead strategic initiatives and enterprise projects by coordinating large-scale staffing efforts, special events, client expansions, program implementations, and cross-functional initiatives while ensuring successful execution from planning through completion
- Parter across the organization to support the portfolio, collaborating with operations, branch leadership, HR, Finance, Recruiting, and Executive Leadership to drive business outcomes without direct day-to-day operational management
- Analyze business performance and communicate strategic insights by preparing executive-level presentations, KPI dashboards, financial summaries, business reviews, and recommendations that support client success and portfolio growth
- Develop through hands on mentorship, progressively assuming greater responsibility for client relationships, business planning, strategic decision making, and overall portfolio leadership as part of a formal succession plan
- Perform other duties as assigned
Skills
- Authorized to work in the United States
- A minimum of five (5) years of experience leading business operations, strategic accounts, consulting, enterprise services, customer success, operations, management, or similar leadership roles
- Experience managing complex client relationships
- Strong financial and business acumen
- Experience owning business metrics and performance
- Project management experience
- Experience influencing cross-functional teams
- Microsoft Office Suite (Excel, PowerPoint, Outlook, Word, Teams)
- Google Workspace (Docs, Sheets, Drive, Gmail)
- Presentation development
- Data Analysis
- Exceptional business judgement
- Professional discretion
- High emotional intelligence
- Strong written communication
- Financial literacy
- Strong follow-through
- Travel is required 50% of the time
Benefits
- $700 monthly auto allowance
- Remote work arrangement
- Medical, dental, and vision insurance plans
- 401(k) with employer matching contributions
- Paid time off (PTO) policy
- Paid holidays
- Disability coverage
- Life insurance options
- Career growth opportunities at GardaWorld
- Extensive mentorship
- Travel up to 50% to support business needs as they arise
Company Overview