Note: The job is a remote job and is open to candidates in USA. World Wide Technology provides intelligent AI, digital, cybersecurity, cloud, and infrastructure solutions for public and private sector organizations. The Application Network Engineer will support application teams by designing, configuring, operating, and troubleshooting application delivery through F5 BIG-IP, F5 GTM, and F5 Distributed Cloud platforms. The role also focuses on automation, security, performance, documentation, and operational support for enterprise applications.
Responsibilities
- Provide technical support to application teams for network connectivity and application delivery through our F5 platforms
- Partner with application owners to gather delivery requirements and translate them into F5 configurations and sound application delivery designs
- Configure, operate, and maintain F5 BIG-IP LTM, including virtual servers (VIPs), pools, nodes, monitors, profiles, iRules, data groups, and certificate management
- Build, configure, and operate application delivery services in F5 Distributed Cloud (XC), including HTTP and TCP load balancers, origin pools, routes, and service policies
- Onboard new and existing applications onto our application delivery platforms, contributing to design, configuration, testing, cutover, and post-implementation validation
- Configure and support DNS and global traffic management across F5 GTM and F5 Distributed Cloud, including wide IPs (WIPs), DNS zones, and record management
- Troubleshoot application connectivity, performance, and availability issues, performing root cause analysis in partnership with application, infrastructure, and security teams
- Advise application teams on application delivery best practices, including load balancing methods, health monitoring, persistence, TLS and certificate handling, and traffic steering
- Support Web Application Firewall (WAF) policy configuration and tuning, along with other edge protection capabilities on our F5 platforms, coordinating with application owners, internal security teams, and managed service partners
- Monitor and analyze application delivery performance and availability, proactively identifying opportunities for improvement
- Apply an automate-first approach to platform work, using automation and modern AI-assisted tooling to reduce repetitive configuration effort and improve consistency and speed
- Respond to and execute work requests and incidents via ServiceNow
- Maintain accurate documentation, standards, and runbooks for platform configuration and operational procedures
- Participate in an on-call rotation supporting our application delivery platforms
Skills
- • A minimum of 3-7 years of hands-on IT and network engineering experience
- • Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field
- • A combination of equivalent education, training, and relevant experience may be considered in lieu of a degree
- • Hands-on experience administering enterprise load balancing and application delivery platforms, with F5 BIG-IP LTM strongly preferred (virtual servers, pools, monitors, profiles, iRules, and certificate management)
- • Working knowledge of DNS and global traffic management concepts, including wide IPs, DNS zones, and record management
- • Solid networking fundamentals, including TCP/IP, DNS, HTTP/HTTPS, TLS/SSL, routing, switching, and firewalls
- • Understanding of load balancing and application delivery concepts, including health monitoring, persistence, and traffic steering
- • Demonstrated ability to work directly with application owners and development teams, gathering requirements, explaining technical concepts clearly, and guiding teams toward effective application delivery designs
- • Strong troubleshooting skills for application connectivity, performance, and availability issues, with clear communication to stakeholders throughout
- • Automation experience or knowledge, paired with an automate-first mindset and the ability to leverage modern AI toolsets to build and improve automations
- • Demonstrated aptitude and desire to develop deep expertise in cloud-delivered application delivery services
- • Ability to work independently and collaboratively in a fast-paced enterprise environment with shifting priorities
- • Experience with cloud-native application delivery services, such as Azure Application Gateway, Azure Load Balancer, or Azure Front Door, which provides a strong foundation for growing into our F5 platforms
- • Experience supporting application teams in a platform or shared-services operating model
- • Familiarity with application-layer security concepts, such as Web Application Firewall policy enforcement (F5 Advanced WAF/ASM, F5 Distributed Cloud WAF, or Azure WAF)
- • Familiarity with content delivery (CDN) and caching concepts
- • Experience using AI-assisted tooling to develop automations, scripts, or operational workflows
- • Familiarity with monitoring, logging, and observability tools supporting application delivery platforms
- • Hands-on experience with F5 Distributed Cloud (XC) is strongly preferred
- • F5 certifications (e.g., F5 Certified BIG-IP Administrator, F5 Certified Technology Specialist) are a strong plus
- • Hands-on experience administering enterprise load balancing and application delivery platforms, with F5 BIG-IP LTM strongly preferred (virtual servers, pools, monitors, profiles, iRules, and certificate management)
Benefits
- Health (Medical & Prescription) for all full-time employees
- Dental Care for all full-time employees
- Vision Care for all full-time employees
- Onsite Health Centers (MO & IL) for all full-time employees
- Employee Assistance Program for all full-time employees
- Wellness program for all full-time employees
- Profit Sharing for all full-time employees
- 401k Plan with Company Matching for all full-time employees
- Life and Disability Insurance for all full-time employees
- Flexible Spending Accounts for all full-time employees
- Tuition Reimbursement for all full-time employees
- PTO & Holidays for all full-time employees
- Parental Leave for all full-time employees
- Medical Leave for all full-time employees
- Military Leave for all full-time employees
- Bereavement leave for all full-time employees
- Day of Caring for all full-time employees
- Family Planning Benefits for all full-time employees
- Nursing Mothers Benefits for all full-time employees
- Voluntary Legal benefits for all full-time employees
- Voluntary Supplemental Accident/Illness/Hospital benefits for all full-time employees
- Voluntary ID Theft benefits for all full-time employees
- Pet Insurance for all full-time employees
- Employee Discount Program for all full-time employees
Company Overview