Note: The job is a remote job and is open to candidates in USA. Utilidata is an AI company developing software to help AI data centers dynamically orchestrate power and increase compute capacity. The Application Engineer will build and manage integrations between the Karman platform and customer data center software environments, including API connectors, configuration checkers, and test frameworks. The role also involves leading customer technical discussions, developing scalable integration processes, troubleshooting deployments, and supporting production incidents.
Responsibilities
- Work directly with customer data center operations and engineering teams to assess software environments, lead integration discussions, and translate requirements into actionable designs across DCIM platforms, custom dashboards, hypervisors, and management APIs
- Design, develop, and validate custom API connectors between Karman and customer-specific data center software systems
- Validate server builds against Karman's software requirements; write and execute configuration checkers and test suites for installation across customer environments
- Conduct benchmark-driven and exploratory performance testing to identify and resolve bottlenecks
- Debug integration issues and installation failures independently, leveraging deep familiarity with the Karman platform built through close collaboration with internal software engineering teams
- Drive execution and sign-off of software installation requirement checklists for each customer engagement
- Take an AI-first approach to automating processes and generating test frameworks, configuration checkers, integration artifacts, and deployment documentation
- Build the software integration playbook — repeatable processes, templates, and documentation that scale the function beyond individual customer engagements
- Create and maintain software integration artifacts, including SW validation checklists, test plans, configuration guides, KPI trackers, and After-Action Reports
- Participate in roadmap meetings, engineering design reviews, and sprint planning to maintain a current understanding of the Karman platform
- Serve as the feedback loop between customer deployments and core engineering, translating integration learnings into platform improvements
- Support the TechOps team with software integration expertise for escalated production incidents related to initial installation
- Participate in on-call rotation to provide 24x7 customer support
Skills
- 6+ years of experience in systems integration, application engineering, solutions engineering, platform engineering, or related technical roles supporting enterprise software deployments in data center environments
- Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, or similar field OR equivalent training and on the job experience
- Strong working knowledge of Linux-based environments, including software installation, system configuration, troubleshooting, and validation
- Demonstrated ability to design and implement API integrations between disparate software systems, including REST APIs and other common patterns
- Experience working with containerized and virtualized environments, including the ability to understand and troubleshoot customer deployment architectures
- Experience developing integration validation tools, configuration checks, test automation, or deployment verification processes for enterprise software environments
- Ability to develop scripts, automation, and integration tooling using Python or Rust
- Familiarity with APIs, messaging frameworks, and integration technologies such as REST, gRPC, Kafka, Protobuf, or similar technologies
- Strong communication and interpersonal skills with the ability to engage customer data center operations teams and translate requirements into integration designs
- Demonstrated ability to work independently and own complex technical problems end-to-end
- High learning agility across diverse customer software environments
- Experience integrating with DCIM platforms, hypervisors, or data center management APIs (e.g., Redfish, IPMI, or vendor-specific management interfaces)
- Experience working directly with customers, stakeholders, or cross-functional technical teams to gather requirements, design solutions, and troubleshoot complex integration challenges
- The position can be performed remotely from within the United States
- Periodic travel to customer data center sites and the company's HQ in Ann Arbor, MI is required
- Familiarity with observability and monitoring tooling common in data center environments (e.g., Prometheus, Grafana)
- Experience building or contributing to structured software integration processes, checklists, or validation frameworks
- Experience with GitOps-based deployment workflows (e.g., ArgoCD, Helm)
- Preference will be given to candidates based in or around the Bay Area, CA
Benefits
- Stock options
- Mentorship and growth opportunities as part of a collaborative team
- A flexible work environment with flexible paid time off
- Health, dental, and vision benefits
- Employer-match 401k
Company Overview
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