Note: The job is a remote job and is open to candidates in USA. Sikich is a professional services firm providing consulting, technology, compliance, and business advisory solutions to public and private sector clients. The Applications Administrator provides technical support for Oracle HCM and ERP Cloud, associated applications, and related systems, including configuration, security, data integrity, reporting, maintenance, upgrades, enhancements, and process improvements. The role collaborates with IT, HR, Finance, and Client Services teams to analyze issues, implement solutions, and maximize system value.
Responsibilities
- In collaboration with Application Support Specialist(s), ensure accurate and timely maintenance of all production configurations, including oversight of adherence to the formal configuration maintenance procedure by BPOs and their delegates
- Provide oversight of Oracle processes in the transaction console and scheduled processes
- In collaboration with the Principal Applications Engineer, create processing and data reports to meet approved business requirements
- Develop, assess, and maintain tailored security roles and Oracle Transactional Business Intelligence catalog access according to job titles and responsibilities. Additionally, assist Application Support Specialist (s) in conducting analyses to reduce the effect on Oracle license counts
- Conduct data imports and exports to fulfill authorized business needs
- Create and manage Oracle service requests (SRs) for high-level system issues/requests
- Collaborate with IT Enterprise team to perform research to provide technical analysis, solution options, pros/cons, and recommendations for improvement for our HR, Finance, and Client Services teams
- Collaborate with the IT Enterprises team, Internal IT teams, Finance, and HR to evaluate, modify, and customize existing functionalities and new features and applications
- Perform review of quarterly system upgrade assessments and other information for implementation of new features and impact to existing processes
- Assess current system utilization to identify and recommend improvements, such as training, customization, enhancements, and tools to maximize value and efficiency of Oracle and related systems and leverage the return on technological capabilities
- Provide guidance for the preparation of training materials, guides, online content, and documentation
- Participate in user group meetings/conferences, as requested
- Maintain knowledge of emerging trends and developments in ERP/HCM technology
- Perform other relevant duties, as assigned
Skills
- Bachelor's degree in information technology, or related field
- Strong analytical background
- Minimum of two (2) years' experience with ERP and HCM configuration
- Advanced knowledge of Microsoft Office Suite
- Thorough understanding of functional and technical analysis and system design with a highly technical understanding of ERP/HCM applications
- Excellent oral & written communication skills
- High degree of professionalism and ability to maintain confidential information
- Strong analytical and problem-solving skills
- Proven self-motivation and attention to detail
- Must be comfortable with virtual platforms including Microsoft Teams for collaboration
- Ability to productively adapt to a dynamic, fast-paced business environment and address multiple tasks simultaneously
- Five plus years' experience preferred within Oracle ERP and HCM Cloud
- Experience with a report writer tool; Oracle Transactional Business Intelligence experience preferred
- Prior experience creating custom security roles and data conversion (imports/exports), within Oracle preferred
Benefits
- Flexible Time Off (FTO) Policy; paid time off is available from the first day of employment for personal time, mental/physical health care, vacation, and sick leave.
- Paid holidays during the year and time off during the last week of the calendar year when client and project work permits.
- Comprehensive wellness program with gift cards and other rewards available through the wellness provider.
- Flexible work arrangements.
- Health, dental, vision, life, and accident/death/disability insurance options.
- HSA employer contribution.
- Nine (9) paid holidays annually.
- A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
- 401(k) with employer contributions.
- CPA bonus with four (4) paid exam days and four (4) paid study days.
- Tuition reimbursement.
- Generous employee referral bonus program.
- Client referral bonus program.
- Pet insurance.
- FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer.
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