Note: The job is a remote job and is open to candidates in USA. TekStaff IT Solutions is recruiting an AML Business Analyst for a client. The role supports business analysis, operational reporting, risk and control processes, customer interactions, and quality-assurance activities in a remote, deadline- and SLA-driven environment.
Responsibilities
- 1–3 years of experience in business analysis, operations, financial services, mortgage operations, reporting, customer service, or a related field
- Working knowledge of Microsoft SharePoint
- Working knowledge of Microsoft Power BI , including the ability to navigate dashboards and interpret reporting and performance data
- Experience reviewing operational reports and identifying trends, exceptions, or discrepancies
- General understanding of business controls, control execution, risk management, or quality-assurance processes
- Must be comfortable with customer interactions able to engage
- Demonstrated customer-service experience, including the ability to communicate professionally with customers and business partners
- Strong analytical, research, problem-solving, and organizational skills
- Strong written and verbal communication skills
- Ability to manage multiple priorities, meet deadlines, and work effectively in a deadline- and SLA-driven environment
- Strong attention to detail and ability to maintain accurate documentation
- Previous mortgage, lending, banking, or financial-services experience preferred
Skills
- 1–3 years of experience in business analysis, operations, financial services, mortgage operations, reporting, customer service, or a related field
- Working knowledge of Microsoft SharePoint
- Working knowledge of Microsoft Power BI , including the ability to navigate dashboards and interpret reporting and performance data
- Experience reviewing operational reports and identifying trends, exceptions, or discrepancies
- General understanding of business controls, control execution, risk management, or quality-assurance processes
- Must be comfortable with customer interactions able to engage
- Demonstrated customer-service experience, including the ability to communicate professionally with customers and business partners
- Strong analytical, research, problem-solving, and organizational skills
- Strong written and verbal communication skills
- Ability to manage multiple priorities, meet deadlines, and work effectively in a deadline- and SLA-driven environment
- Strong attention to detail and ability to maintain accurate documentation
- Candidate needs to be close to a hub: Charlotte, NC; Greenville, SC; Mount Laurel, NJ; Maine; Atlanta, GA
- Previous mortgage, lending, banking, or financial-services experience preferred
Benefits
- Remote work (candidate needs to be close to a hub: Charlotte, NC; Greenville, SC; Mount Laurel, NJ; Maine; Atlanta, GA).
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