Note: The job is a remote job and is open to candidates in USA. DCS Corp is hiring a Senior AOC Operations & Technology Program Manager to support the C3C/Kessel Run division. The role applies commercial airline operations expertise to guide AOC modernization, translate operational needs into software capabilities, and support product roadmapping, performance optimization, and change management.
Responsibilities
- Champion the adoption of proven commercial airline Operations Control Center (OCC) processes, metrics, and workflows across Air Operations Center functional areas
- Introduce and adapt commercial Collaborative Decision Making (CDM) frameworks and Air Traffic Management (ATM) flow strategies to military airspace planning and dynamic air tasking
- Advise leadership on modern disruption management (irregular operations / IROP) models, crew/fleet recovery algorithms, and slot management concepts to improve operational resilience and sortie execution
- Partner closely with product managers, software engineers, and user-experience (UX) designers to translate operational pain points into clear user stories, functional requirements, and product roadmaps
- Facilitate user-centered design sessions and workflow mapping between operational controllers, planners, and software development teams within an agile/DevSecOps development cycle
- Evaluate emerging commercial off-the-shelf (COTS) airline software, optimization solvers, and cloud architectures to determine feasibility for integration into modern AOC software suites
- Establish and monitor data-driven operational KPIs modeled after commercial aviation standards (e.g., departure punctuality, turnaround time optimization, asset utilization, and fuel/route efficiency)
- Utilize operational telemetry and user feedback to identify planning bottlenecks, track system adoption, and quantify the operational impact of newly deployed software features
- Oversee capacity planning and operational modeling to support both day-to-day operations and surge tasking requirements
- Serve as the primary operational liaison between software product teams, operational military leadership, acquisition authorities, and industry technology partners
- Drive change management initiatives that help traditional operations teams transition smoothly from legacy monolithic software and paper-based tracking to automated, cloud-based applications
- Prepare operational impact analyses, technical white papers, and business cases to justify modernization investments
Skills
- U.S. citizenship is required
- Must be able to obtain a Secret Clearance
- Bachelor's Degree in a related field in the respective technical/professional discipline being performed plus 12 years of experience
- 5+ years of operational management experience within a major commercial airline, air cargo carrier, or airline operations technology provider
- Direct experience operating within or building technology for a commercial Network Operations Control Center (NOCC/OCC), Flight Dispatch, or Integrated Operations Center
- Comprehensive understanding of flight operations, dispatch workflows, slot and flow management, disruption recovery (IROP), and crew/aircraft schedule optimization
- Demonstrated experience leading cross-functional teams, managing complex technical programs, and championing process change across operational workgroups
- Strong written and verbal communication skills
- Ability to develop and present briefings to senior leadership
- Strong analytical and organizational skills
- Ability to manage multiple priorities in a fast-paced acquisition environment
- Ability to work independently and collaboratively within Government and contractor teams
- Hands-on experience with modern airline operations software platforms (e.g., Sabre, Jeppesen, Amadeus, NAVBLUE, Carmen, or custom cloud-based OCC tooling)
- Working knowledge of FAA/Eurocontrol CDM programs, System Wide Information Management (SWIM), or Ground Delay Programs (GDP)
- Experience working inside an Agile/Scrum software development environment, product management discipline, or DevSecOps product team
- Familiarity with USAF Air Operations Centers (AOC), Air Tasking Orders (ATO), or joint airspace coordination is a plus, but not required
Benefits
- Medical
- Dental
- 401k
- ESOP
- PTO
- Education reimbursement
- Work/life balance
- Parental and other leave programs
- Opportunities for learning and development
- Full-time remote position
Company Overview