Note: The job is a remote job and is open to candidates in USA. The hiring company is not identified. The Inside Sales Representative will qualify inbound prospects, manage follow-ups, and advance opportunities through the sales process, with responsibilities expanding toward independently managing a pipeline and closing customers.
Responsibilities
- Respond promptly to inbound leads and engage prospects through phone and video conversations
- Qualify potential customers based on their needs, challenges, and suitability for the company's services
- Ask thoughtful questions to uncover pain points, understand business needs, and identify opportunities
- Determine which prospects are ready to move forward and which require additional nurturing
- Manage a high volume of inbound inquiries while maintaining responsiveness and conversation quality
- Schedule and coordinate sales conversations with the appropriate team members
- Ensure qualified prospects are properly advanced through the sales process
- Conduct high-volume prospect conversations with professionalism, confidence, and strong communication skills
- Explain the value of the company's services in a clear and compelling way
- Maintain consistent follow-up with interested prospects to keep opportunities moving
- Re-engage prospects who have not yet made a decision or need additional information
- Address initial questions and objections, identify concerns, and determine appropriate next steps
- Maintain momentum across multiple opportunities without allowing follow-ups to fall through the cracks
- Support existing sales representatives when inbound lead volume exceeds their capacity
- Maintain accurate CRM records, including prospect details, call notes, activities, follow-up dates, and opportunity status
- Track prospect interactions and ensure every opportunity has a clear next step
- Keep sales information organized and up to date
- Manage multiple active conversations and prioritize leads effectively
- Monitor individual sales activity and performance against agreed targets
- Identify opportunities to improve follow-up consistency, lead conversion, and pipeline management
- Taking greater ownership of qualified opportunities
- Conducting discovery and sales calls independently
- Presenting relevant solutions based on customer needs
- Handling objections and helping prospects make informed purchasing decisions
- Managing your own sales pipeline and progressing opportunities toward a close
- Taking responsibility for closing customers against agreed sales targets
- Continuously improving sales performance through coaching, feedback, and analysis of results
Skills
- At least 1–3+ years of experience in sales development, business development, inside sales, or a comparable customer-facing sales role
- Experience working in a high-volume sales environment with frequent prospect interactions
- Strong spoken and written English, with a confident and professional phone presence
- Experience qualifying prospects, asking discovery questions, and identifying customer needs or pain points
- Strong follow-up habits and the ability to manage multiple prospects and opportunities simultaneously
- Experience working toward sales quotas, conversion targets, activity metrics, or other measurable performance goals
- Experience using a CRM to track prospect information, sales activities, and follow-ups
- Strong organizational skills and attention to detail
- Ability to learn a new product, understand its value proposition, and communicate it effectively
- Self-motivated, competitive, coachable, and comfortable receiving feedback
- Able to work independently while collaborating with an existing sales team
- Comfortable working in a fast-moving environment where lead volume and priorities may change
- Based in the United States and available during U.S. business hours
- High-performing SDR or BDR looking for an opportunity to transition into a closing role
- Experience handling inbound leads and managing a high-velocity sales funnel
- Experience conducting discovery calls and consultative sales conversations
- Experience advancing opportunities, handling objections, or closing deals
- SaaS or technology-enabled services sales experience
- Experience selling to small and medium-sized businesses
- Healthcare technology sales experience
- Experience selling to specialized professional service providers
- Experience in businesses with short sales cycles and high lead volume
- A track record of meeting or exceeding sales targets
Benefits
- Remote work
- Coaching and feedback to improve sales performance
Company Overview