Note: The job is a remote job and is open to candidates in USA. Hexion's Smartech AI develops AI software for wood panel mills, and its Board Health platform provides real-time visibility into sources of value loss. The AI Project & Operations Manager drives quarterly delivery across engineering, R&D, and customer delivery while building the operating processes, cadence, and launch model needed to scale deployments.
Responsibilities
- Own quarterly commitments across engineering, R&D and customer delivery, including scope, schedules, dependencies, risks, decisions and stakeholder reporting
- Lead coordinated planning across multiple technical and delivery teams, translating shared priorities into executable plans with clear owners and milestones
- Identify at-risk initiatives early and develop recovery plans that align stakeholders, resolve dependencies and restore delivery confidence
- Establish and run the operating cadence for the business, including planning cycles, business reviews, decision tracking and action follow-through
- Build and maintain executive-ready KPIs and dashboards that provide visibility into delivery progress, operational health, risks and business outcomes
- Design practical processes, handoffs and playbooks that support repeatable customer launches and scale as the organization grows
- Connect the Platform and IT team responsible for cloud data architecture, plant connectivity and deployment with the R&D and Customer Delivery teams, coordinating the integration and deployment of manufacturing software - including Manufacturing Execution Systems (MES) and Manufacturing Operations Management (MOM/MOS) platforms - and supporting operational adoption in plant environments
- Coordinate a globally distributed data science and modeling organization, including team members in Israel, across time zones and functional boundaries
- Partner with customer success managers and forward-deployed engineers to support mill connectivity, training, adoption and value realization
- Use tools such as Azure DevOps or Jira to create transparency, manage execution and maintain accountability across workstreams
- Communicate complex delivery issues, trade-offs, risks and decisions clearly to engineers, field teams, customers and senior leaders
- Continuously improve the operating model by applying lessons learned from current deployments to future planning and launch execution
Skills
- 10+ years of experience managing complex technology projects from initiation through delivery, including scope, schedule, dependencies, risks and stakeholder reporting
- Demonstrated success leading coordinated planning across multiple engineering or technical teams, such as quarterly planning or release-train planning, with measurable delivery results
- Proven experience recovering at-risk projects through clear plans, stakeholder alignment and disciplined execution
- Hands-on experience with project management and delivery tools such as Azure DevOps or Jira
- Experience delivering, integrating or deploying manufacturing software in plant environments, particularly Manufacturing Execution Systems (MES) and Manufacturing Operations Management (MOM/MOS) platforms, with demonstrated ability to support operational adoption
- Experience designing and operating business rhythms, including business reviews, planning cycles, decision logs and action tracking
- Demonstrated experience building KPIs and dashboards used by executives to support decisions
- Experience creating scalable processes, handoffs and playbooks that were adopted by others and evolved as a team or business grew
- Experience leading or coordinating large, globally distributed engineering and quality assurance teams across time zones without relying on formal authority
- Clear, concise written and verbal communication skills across technical teams, field organizations, customers and senior leadership
- Experience delivering digital or software products in an industrial, chemical or manufacturing company, ideally with commercial-facing products used by external customers
- Prior software development leadership experience, such as developer, lead developer or engineering manager
- Startup or early-stage experience, including moving an alpha, prototype or pilot into production and repeatable deployment
- Experience coordinating customer-facing delivery teams such as customer success, implementation or field engineering
- PMP, Agile or equivalent recognized project management certification, combined with the judgment to scale process to fit the team and situation
- Familiarity with industrial data and plant-connectivity technologies, including MES, MOM/MOS, historians, OPC and IoT platforms, or demonstrated ability and strong motivation to build fluency in these areas quickly
Benefits
- Tools, training, and opportunities to support continuous development.
- Remote work in Ohio.
Company Overview
Company H1B Sponsorship