Note: The job is a remote job and is open to candidates in USA. Gyde is building an AI-native insurance brokerage platform that uses artificial intelligence to modernize brokerage operations and healthcare coverage access. The AI Engineer will lead the development and delivery of voice, chat, personalization, and real-time analytics applications, while partnering across leadership, product, operations, value creation, and data teams to build secure, scalable, and HIPAA-compliant solutions.
Responsibilities
- Build AI-driven applications. Develop applications that use LLMs, voice, and chat to automate broker workflows, unlock revenue growth opportunities, and improve member engagement
- Ship quality products fast and compliantly. Build tools and infrastructure with a focus on security, reliability, and HIPAA compliance
- Integrate with third-party systems. Connect to platforms like AgencyBloc, Sunfire, HealthSherpa, and Ideon to streamline agent and member experiences
- Design for scale. Contribute to a modular, multi-tenant architecture that supports tens of agencies and millions of members on our platform, as well as key capabilities that enable agent growth, carrier contracting, commission processing, and reporting
- Collaborate across functions. Partner with Ops, Value Creation, and Data teams to translate real-world brokerage problems into elegant, scalable engineering solutions
Skills
- Strong product sense, fluent in user needs, and an ability to build with empathy for both agents and end consumers (we'll be in agency offices frequently!)
- A passion for building on the frontier of AI, and, ideally, experience building AI applications
- A high degree of ownership, urgency, and pragmatism. You thrive in ambiguity and take pride in tackling challenging tasks effectively
- You will only work with world-class talent, and you are both highly team-oriented and competitive
- Bachelor's or advanced degree in CS, Engineering, AI/ML, or equivalent
- 3+ years of engineering leadership, and 1+ years building AI/ML products at scale
- Familiarity with health insurance distribution, healthcare, financial services, and HIPAA compliance is preferred but not required
Benefits
- Offers Equity
- Flexible (Unlimited) Paid Time Off
- Remote, or Hybrid Work in Austin or NYC
- Medical, Dental, and Vision benefits for you and your family
- Retirement Plan (e.g., 401K)
- Parental Leave
Company Overview