Note: The job is a remote job and is open to candidates in USA. Gateway Services is a provider of pet aftercare services partnering with veterinary professionals across the United States and Canada. The Veterinary Relationship Manager manages and grows veterinary partnerships, conducts customer visits and service consultations, identifies expansion opportunities, and supports customer retention and revenue growth across an assigned territory.
Responsibilities
- Manage and grow an established portfolio of veterinary partnerships
- Conduct regular customer visits, strategic business reviews and service consultations
- Identify opportunities to expand existing customer relationships
- Become a trusted advisor by understanding each customer's business and recommending solutions that support their success
- Partner closely with Business Development Managers to ensure seamless onboarding of new customers
- Build and maintain customer activity using CRM technology
- Achieve or exceed customer retention, revenue growth and activity objectives
- Represent Gateway at veterinary conferences, networking events and industry trade shows
Skills
- * 3+ years of account management, customer success or consultative B2B sales experience
- * Proven success building and growing long-term customer relationships
- * Experience managing a geographic sales territory
- * Strong communication, presentation and consultative selling skills
- * Experience using Salesforce, HubSpot, Microsoft Dynamics or similar CRM platforms
- * Valid driver's licence and willingness to travel throughout the assigned territory
- * Field-based position with approximately 80–90% travel
- * Frequent travel to veterinary hospitals, customer locations, conferences and networking events
- * Occasional evening or weekend work for conferences and industry events
- * Veterinary, healthcare, medical device, pharmaceutical or related industry experience is an asset
Benefits
- Performance incentives
- $800/month vehicle allowance
- Business expense reimbursement
- Company laptop and mobile technology
- Medical, Dental and Vision coverage
- 401(k) Retirement Savings Plan with employer matching contributions
- Company-paid Life Insurance
- Company-paid Long-Term Disability
- Employee Assistance Program and Gateway CarePath
- Health Savings Account option for eligible High Deductible Health Plan participants
- Flexible Spending Accounts
- Pet Insurance
- Paid vacation and company holidays
Company Overview
Company H1B Sponsorship