Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on simplifying health care and improving connected digital experiences. The Senior AEM Content Author will create and optimize compliant, accessible content for Aetna Medicare public websites using Adobe Experience Manager, while collaborating with cross-functional teams and improving content processes and governance.
Responsibilities
- Author, manage, and optimize complex web content within Adobe Experience Manager to support acquisition and retention goals
- Ensure content meets accessibility, SEO, brand, and regulatory standards in a highly regulated healthcare environment
- Identify risks, gaps, and opportunities before they impact delivery
- Troubleshoot content and rendering issues independently and partner with engineering when deeper technical support is needed
- Partner closely with Product, UX, Engineering, Analytics, Legal, and Compliance throughout the full content development lifecycle
- Work within an Agile team to plan, refine, and deliver content aligned to roadmap priorities
- Identify opportunities to improve authoring workflows, governance, templates, and standards
- Contribute to scalable processes that increase efficiency while maintaining accuracy and compliance
- Provide guidance to junior authors and contractors, setting clear standards for quality and execution
- Lead by example and advocate for strong content and experience decisions
- Work in a fast-paced highly regulated environment governed by federal and state guidelines
Skills
- * 5+ years of experience in content authoring
- * Expert Adobe Experience Manager (AEM) content management skills
- Bachelor's Degree, certification in Marketing Technology, Business, Communications, or equivalent experience
- * AEM content author certification
- * Advanced Knowledge of responsive web design (web, mobile, tablet) best practice
- * Advanced understanding of accessibility guidelines
- * Experience working on agile team and leveraging tools, and work management tools such as JIRA
- * Familiarity with agentic work management tools such as Copilot and/or Gradial
- * Comfortable with Microsoft Excel
- * Analytical and data-driven, with a track record of using qualitative and quantitative data to prioritize and drive decision-making
Benefits
- Remote/Hybrid
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- This position also includes an award target in the company’s equity award program.
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
Company Overview