Note: The job is a remote job and is open to candidates in USA. QC Servion is the centralized operations hub supporting human resources, administration, legal, accounting, and other services across the QC Ecosystem, which delivers solutions to the data center industry. The Administrative Senior Associate will provide high-volume administrative and staff support across departments, coordinate training, meetings, documents, communications, travel, expenses, and special projects while exercising independent judgment and maintaining accuracy.
Responsibilities
- Word processing, proofreading, spreadsheet data entry and reporting
- Updates to specifications files
- Creation and maintenance of internal resumes
- Support company training programs by coordinating staff delivery and managing all onboarding training schedules
- Assist in the creation, preparation, tracking and presentation of internal company-wide meetings, including monthly, quarterly and ad hoc sessions
- Assist with updates and proofreading policy and procedure updates with 100% accuracy
- Assist with employee and client gift research and purchase
- Assist with swag logistics
- Assist with file management, including updates to new templates / standardization
- Assist with and track document requests, ensuring timely fulfillment and accurate recordkeeping
- Special Projects as needed including skill and learning of basic small project management / coordination
- Manage the company’s general email inbox and phone messages, responding to inquiries and directing them to the appropriate department or Manager
- Book travel arrangements and register staff for industry events, including coordination, reservations and tracking
- Email and schedule management
- Company meeting presentation development and content coordination amongst contributors
- Expense management
- Special projects as needed
- Performs Other Related Duties as Assigned
Skills
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology
- Knowledge of booking and arranging travel and events
- Demonstrate continued and progressive knowledge of administrative tasks required for an engineering firm
- Skill in using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams, SharePoint) and Adobe (and / or Bluebeam)
- Skill using artificial intelligence, machine learning and generative artificial intelligence
- Skill in completing assignments accurately and with attention to detail
- Skill in typing with minimal errors
- Ability to communicate effectively in both oral and written form (technical and non-technical information)
- Ability to work successfully as a member of a team and independently with supervision
- Ability to maintain confidentiality and handle sensitive information
- Ability to communicate status proactively, keeping managers and stakeholders informed before updates are requested
- Ability to receive feedback, redirection and pushback constructively, treating them as part of ongoing development rather than personal criticism
- Willingness to learn and consistently operate within QC Servion's established communication standards, process framework and project-tracking tools
- Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
- Ability to maintain neat, orderly, complete documents and project files
- Ability to analyze and prepare documents, reports and correspondence
- Ability to work under pressure and meet close deadlines
- Organizational skills, with the ability to manage multiple tasks simultaneously, and adapt to changing business requirements as necessary
- Minimum of five years of experience in a professional office or consulting services environment
Benefits
- Remote - work virtually from anywhere in the United States
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.
Company Overview