Note: The job is a remote job and is open to candidates in USA. Highwire is a strategic marketing communications agency serving innovative brands across B2B technology and other industries. The Account Manager will lead integrated public relations programs, manage client relationships and account teams, oversee media relations and content development, mentor junior staff, and support business growth.
Responsibilities
- Develop and lead comprehensive media and analyst relations strategies for B2B technology clients across enterprise, cloud, security, AI, and fintech sectors
- Cultivate strong relationships with key business, trade, and technology media outlets and industry influencers
- Guide teams in building and maintaining media lists, identifying relevant opportunities, and crafting compelling story angles
- Strategically use social media platforms to amplify earned media, engage key audiences, and enhance client visibility
- Demonstrate experience measuring ROI and impact of media and influencer engagement programs
- Identify opportunities for thought leadership through contributed content, speaking engagements, and analyst briefings
- Serve as the day-to-day client contact, managing programs from kickoff through goal achievement
- Develop strategic communications plans that drive awareness, credibility, and pipeline impact for B2B technology brands
- Set ambitious yet achievable goals based on news generation, thought leadership, and sustained coverage
- Provide proactive strategic counsel to clients, anticipating needs and managing through challenges or change
- Lead client meetings, media training sessions, and message development workshops
- Oversee budgets, staffing plans, and deliverables, ensuring quality and efficiency
- Identify opportunities to expand account scope and grow client partnerships
- Develop and oversee the creation of core communications materials, including press releases, bylined articles, messaging frameworks, award submissions, and briefing books
- Craft strategic, creative, and persuasive pitches that secure top-tier media coverage
- Produce content that articulates complex B2B technology concepts into clear, compelling narratives for diverse audiences
- Review and edit team materials to ensure excellence and consistency in tone, accuracy, and brand alignment
- Communicate professionally, clearly, and proactively with clients and team members
- Manage 2+ direct reports, setting goals, providing feedback, and conducting performance reviews
- Foster a collaborative and inclusive team environment that encourages creativity, accountability, and professional growth
- Support new business initiatives by identifying prospective clients, contributing to pitch development, and participating in presentations
- Represent Highwire at industry and networking events, building visibility and relationships in the B2B tech community
- Model professionalism, enthusiasm, and respect in all client and colleague interactions
- Contribute to Highwire’s thought leadership through blog posts, social media engagement, and internal initiatives
- Collaborate with senior leadership to establish and track quarterly growth goals
- Demonstrate consistent initiative in driving projects forward and problem-solving independently
- Actively seek opportunities for professional growth, skill development, and industry engagement
- Stay current on B2B technology trends and innovations to bring fresh insights to client programs
- Manage time effectively, meet deadlines consistently, and communicate proactively regarding project status
- Attend industry and professional networking events to expand knowledge and connections
Skills
- 5+ years of PR, communications, or marketing experience in an agency environment (required)
- Experience working with B2B technology clients (required) — including enterprise software, cloud, data, or AI
- Established relationships with business, trade, and technology media and analysts
- Proven ability to develop and lead integrated communications programs that deliver measurable business outcomes
- Exceptional writing, editing, and storytelling skills
- Strong project management and multitasking abilities across multiple client accounts
- Experience managing and mentoring junior staff
- Demonstrated success in building trusted client relationships and managing complex client dynamics
- Proactive, collaborative, and resourceful problem-solver with a passion for technology and innovation
- Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week
- We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C
- Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire
Benefits
- Competitive benefits package with medical, dental, and vision coverage
- 401(k) matching
- Generous paid time off
- Additional perks designed to support your overall well-being and growth
- Competitive salary with merit-based opportunities for growth
- Flexible hybrid work model tailored to your schedule and lifestyle
- Generous vacation policy, including extended summer and winter breaks
- Early log-off on Fridays through our Empower Hours program
- 401(k) plan with employer matching
- Comprehensive medical, dental, and vision coverage, plus FSA options
- Paid parental leave benefits
- Commuter benefits
- Annual Growth Mindset stipend for books, events, or learning experiences
- Monthly technology reimbursement
- Wellness benefit program for mental and physical health
- 501c3 donation matching program
- Mentorship and ongoing professional development opportunities
- Monthly recognition and team celebrations
- Employee referral and new business referral bonuses
- Quarterly Highwire events and team gatherings
- Dog-friendly office environment
- A supportive, inclusive, and collaborative workplace where you can grow and do your best work
- Flexible hybrid work options
- Fully remote work options for eligible locations
Company Overview