Note: The job is a remote job and is open to candidates in USA. APTIM is a leading professional solutions firm specializing in environmental and sustainability solutions. They are seeking an experienced Account Manager to serve as a primary conduit to the market for the HOMES/HEEHR program, responsible for networking with stakeholders and driving program performance in energy efficiency initiatives.
Responsibilities
- Work as part of a program team ensuring the administration, implementation, and verification of federally funded energy efficiency projects are successfully executed
- Develop reporting that aligns with U.S. Department of Energy requirements and provides operations leadership insights to improve operations
- Identify opportunities to leverage existing or potential organizations to produce qualified leads, layer services/rebates and/or improve the customer experience, driving project participation
- Connect regularly with organizations via phone, email, virtual platforms, and face-to-face discussions to ensure they are current on HOMES/HEEHR offerings and efforts, and to gain the organizations perspective on issues relating to the programs
- Lead and project manage initiatives that drive toward improved customer experience and participation in programs
- Develop and lead presentations promoting HOMES/HEEHR programs at various conferences, community events, or professional organizations
- Respond to direct inquiries and requests made by customers, organizations, and stakeholders in a timely manner
- Deliver supporting information, collateral, and contacts to partners to support deepened customer engagement
- Be attuned to broad and local regulator, policy, and economic concerns impacting programs and bring these perspectives to program leadership
- Perform field QA/QC as needed within assigned territory
- Support contractor and application processing needs as needed
- Frequent day travel and occasional overnight (depending on conferences, training or other opportunities)
- All other duties as assigned
- Ensuring compliance with all APTIM quality and safety policies as well as all OSHA regulations
Skills
- Bachelor's degree from an accredited four-year college or university or equivalent work experience
- 5+ years of industry experience required
- Knowledge of energy efficiency and weatherization programs
- Experience working with any of the following stakeholders: businesses, contractors, utilities, CBOs, community leaders, retailers, program implementers, manufacturers or distributors of energy-efficient equipment or services
- Strong service orientation with the ability to work across multiple departments and units within an organization, external clients, and multiple stakeholders
- Detail-oriented with excellent time management, project management, and follow-through; creative problem solver with strong analytical abilities
- Ability to absorb information from multiple parties and formulate necessary communications or decisions quickly
- Conceptual understanding of energy efficiency, weatherization, renewable energy, and the types of equipment, technologies, and building practices relevant to residential customers
- Strong written and oral communication skills
- Ability to maintain confidentiality and handle sensitive information with integrity
- Experience in the use of typical productivity software tools
- Strong quantitative and analytic capabilities to interpret data and solve practical problems
- High level of emotional intelligence and ability to work effectively with diverse teams and stakeholders
- Commitment to fostering a collaborative work environment within the team and broader organization
- Exceptional relationship management skills
- Ability to travel within Texas regularly and occasionally out-of-state
- Must be a self-starter, organized and have an ability to manage competing priorities with established deadlines
- Proficient in Microsoft Office software – Excel, Word, PowerPoint, Outlook, and SharePoint
- Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, multifamily properties and others
- CEM, BPI, QCI, PMP, or similar certification
- 3+ years' experience in the energy efficiency industry
Benefits
- Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
- Company paid and optional Life insurance
- Short-term and long-term disability insurance
- Accident, Critical Illness, and Hospital Indemnity coverage
- Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
- 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: + [APTIM 401(k) Guide](https://aptim.makeityoursource.com/getattachment/427b25cf-c3d5-43c1-97af-a3c3f474a136/APTIM-Corp-401(k)-Guide.pdf) + [APTIM - Helpful Documents](https://aptim.makeityoursource.com/helpful-documents)
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