Note: The job is a remote job and is open to candidates in USA. Plexus is a Legal Operating System for modern enterprises, helping in-house legal teams automate and scale legal work. They are seeking an Account Manager to own and expand relationships with US and European enterprise accounts, focusing on renewals and driving module expansion.
Responsibilities
- Own renewal and expansion performance across a defined portfolio of US and European accounts
- Drive module expansion using a structured discovery-to-demo process
- Build multi-threaded relationships in every key account — economic buyer, day-to-day contact, and executive sponsor
- Identify and action at-risk accounts early
- Lead commercial reviews that connect platform value to customer outcomes
- Deliver competitive and market intelligence back to the Commercial team
Skills
- Proven commercial track record — you've owned renewals, run expansion motions, and navigated negotiations
- Commercially accountable — you take genuine ownership of your portfolio's performance
- Executive presence — comfortable at GC and C-suite level, invited into strategic conversations
- Self-directed — comfortable operating remotely and autonomously
- SaaS or professional services background in Account Management or a commercial role
- Structured sales methodology training — Challenger, MEDDIC, or equivalent
- Experience with senior legal, procurement, or digital stakeholders in complex enterprise accounts
- Genuinely curious about AI and already using it to create leverage — whether self-initiated or employer-supported
Company Overview