Note: The job is a remote job and is open to candidates in USA. UNFI is seeking an Account Manager to provide streamlined service and manage sales initiatives for assigned chain or independent accounts. The role coordinates sales plans, develops strategic customer and vendor relationships, analyzes sales performance, and drives account growth, profitability, and execution.
Responsibilities
- Execute sales plans and goals designed to increase sales, profit margin, and minimize expenses
- Develop joint business plans
- Identify and manage new sales opportunities and servicing of existing accounts
- Forecast profit, volume growth, and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts
- Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts
- Bridge between Sales and Ops to manage through challenges and resolve for customers
- Analyze sales reporting and create strategies to drive sales
- Operates as the account conductor and owns the specialty sales deployment process
- Develops and maintains a JBP that drives sales and profit margin
- Responsible for sales and profit margin results for assigned account(s)
- Focuses plans to drive sales and profit margin across products and services
- Delivers corporate goals to deliver synergy and cross-selling capabilities to customers
- Create and maintain partnerships with vendors, brokers, and other trade partners
- Meet or exceed client expectations and established deadlines
- Drives proactively the company’s initiatives to ensure the success of the customer
- Focuses efforts on mutual sales and profit growth
- Owns one or more key account customers
- Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance
- Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for account(s)
- Performs other duties as assigned
Skills
- Understanding and knowledge of products
- Development and execution of business plans, sales plans, and/or commission programs
- Familiarity with sales opportunities
- Understanding of sales forecasting, programs, promotions, and related techniques
- Understanding of margin and company profitability
- Proven track record of meetings and exceeding customer expectations
- Ability to work in a result-driven environment
- Proficiency in Microsoft Office Suite and company systems
- Demonstrated ability to drive new business and close sales
- Excellent communication, negotiation, and presentation skills
- Aptitude for financial reporting
- Ability to lead without reporting authority
- Ability to interact at all levels of the business
- Able to manage and coordinate projects
- Able to excel at customer service skills, problem-solving, attention to detail, and organizational skills
- Good judgment is required for this position as there may be times when direct supervision may not be immediately available
- Travel is required up to 50% for this position
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Stooping, bending, twisting, and reaching may be required in the completion of job duties
- Bachelor's degree is strongly preferred
- Minimum 3 years of sales experience preferred
Benefits
- Remote work arrangement; remote associates are welcome to work from the office but are not required to do so.
- Paid Time Off
- Sick Time
- Paid holidays
- Parental leave
- 401K Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accidental death and dismemberment insurance
- Short-term disability insurance program
- Long-term disability insurance program
- Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
Company Overview