Note: The job is a remote job and is open to candidates in USA. Nokia is a global connectivity company, and it is seeking a senior Business Operations Manager to drive strategic planning, decision-making, and execution across IP Networks. The role designs operating models, establishes performance metrics, leads cross-functional initiatives, and uses AI and automation to improve operational productivity and scalability.
Responsibilities
- Design and optimize the IP Networks operating model, including planning, governance, prioritization, and execution tracking
- Translate strategic objectives into actionable plans with clear ownership, milestones, and measurable outcomes
- Establish KPIs, OKRs, dashboards, and performance metrics to drive transparency and accountability
- Lead cross-functional initiatives, managing risks, dependencies, and stakeholder alignment
- Identify and resolve operational inefficiencies to improve speed, scalability, and decision-making
- Drive AI-enabled process transformation by automating workflows and improving operational productivity
- Develop dashboards, reporting tools, and governance mechanisms to strengthen visibility and execution
- Partner across Product, Engineering, Finance, Sales, Supply Chain, and other teams to deliver strategic business outcomes
Skills
- Minimum 7-10+ years of experience in Business Operations, Strategy & Operations, Transformation, or Operational Excellence within a global technology environment
- Proven experience building and scaling operating models, governance frameworks, and cross-functional execution processes
- Strong analytical, problem-solving, and decision-making skills with the ability to drive outcomes in complex environments
- Experience leveraging AI, automation, and workflow tools to improve operational efficiency and productivity
- Demonstrated ability to influence and collaborate across Product, Engineering, Finance, Sales, Supply Chain, and senior leadership
- Bachelor's degree or equivalent experience; advanced qualifications are a plus
- Experience with Increased adoption and impact of AI-enabled workflows
Benefits
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
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