Note: The job is a remote job and is open to candidates in USA. Chimeable is a product sampling and user-generated content platform that partners with consumer brands to run product sampling and content creation campaigns. The Account Manager will own client relationships and manage campaigns end to end, including campaign setup, creator coordination, fulfillment, content review, performance monitoring, reporting, and client communication.
Responsibilities
- Own a portfolio of brand and agency clients from campaign kickoff through completion and renewal
- Work with clients to translate marketing objectives into product sampling, UGC, review, and social media campaigns
- Build and launch campaigns on the Chimeable platform, including campaign pages, creator requirements, content deliverables, instructions, timelines, and participant communications
- Manage UGC and social content creation campaigns across platforms such as TikTok and Instagram
- Oversee creator participation throughout each campaign, including recruitment, selection, product delivery, content submissions, reviews, and campaign completion
- Review creator content and submissions to ensure they meet campaign requirements and brand guidelines
- Write and manage creator-facing communications, including campaign invitations, instructions, reminders, feedback, emails, and notifications
- Monitor campaign performance and proactively identify and resolve issues that could impact timelines or deliverables
- Manage end-to-end product sample fulfillment, coordinating inventory and shipping with clients, warehouse partners, and internal teams
- Track campaign deliverables, including UGC videos, social posts, product reviews, participation, and other client KPIs
- Prepare periodic performance reports and present post-campaign results and insights to clients
- Coordinate across internal teams to keep multiple campaigns moving simultaneously
- Travel to client offices and industry trade shows to support client relationships and business development
Skills
- 1–4 years of experience in account management, client success, campaign management, or a similar client-facing role
- Experience in UGC, creator marketing, influencer marketing, social media, digital marketing, or the online content space
- Strong understanding of social media content, particularly short-form video platforms such as TikTok and Instagram
- Extremely organized, detail-oriented, and proactive, with the ability to manage multiple campaigns, deadlines, clients, and deliverables at once
- Strong written communication skills and comfort writing customer- and creator-facing content
- Comfortable reviewing social content and providing clear, actionable feedback
- Comfortable being both strategic and hands-on in a fast-paced startup where processes are still being built
- Willingness and ability to travel across the US and Canada for trade shows and client visits
- Must be located within commutable distance of the New York City metropolitan area
Benefits
- Health, dental, and vision benefits
- Remote and flexible work environment
- The opportunity to work directly with leading consumer brands
- A front-row seat to the rapidly evolving UGC, creator marketing, and social commerce space
- Plenty of free product samples from campaigns
Company Overview