Note: The job is a remote job and is open to candidates in USA. Signers National is a leading insurance platform providing brokerage and underwriting services across nonprofit and human service organizations, commercial real estate, and transportation. The Account Manager will manage and retain a book of business, provide day-to-day client servicing, support renewals and policy administration, advise clients on coverage, and maintain strong relationships with clients and carriers.
Responsibilities
- Manager and retain a book of business by providing excellent customer service, a proactive renewal process, negotiating with underwriters, utilizing internal resources, and by collaborating with other internal teams
- Manage day to day servicing to our clients, including issuing certificates, auto id cards, processing endorsement requests, policy checking, renewal pricing, billing issues, invoicing, and contract reviews
- Address any deficiencies and anticipate client needs with a quick turnaround time
- Confidently and accurately answer client situational questions with respect to insurance coverage and advise about uncovered exposures as applicable
- Continuous, clear, and professional verbal and written communication with clients and carriers, including client-facing meetings to build strong relationships with clients
- Responsible for learning, understanding, and adhering to our internal timelines, protocols, and workflows
Skills
- Bachelor's Degree
- Active P&C License
- 3+ years of P&C experience
- Highly comfortable with using various types of computer technology in a face-paced environment
- Experienced with Agency Management Systems, preferably Applied EPIC
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