Note: The job is a remote job and is open to candidates in USA. Unity is the world’s leading game engine, powering play for more than 3 billion consumers each month. They are seeking a Senior Account Manager to own a portfolio of brand and agency accounts, ensuring campaign performance and optimizing programmatic deals while serving as a trusted advisor to clients.
Responsibilities
- Own a portfolio of agency and brand accounts across within your territory: serve as the primary post-sale relationship owner and day-to-day point of contact post-sale
- Manage programmatic and managed service campaigns from setup through delivery and reporting — ensuring correct trafficking, pacing, brand safety compliance, and performance optimization
- Troubleshoot PMP, Programmatic Guaranteed, and direct deal issues across DSP and SSP platforms including The Trade Desk, DV360, Amazon DSP, Nexxen, Index Exchange, Magnite, and others; work with ad operations and engineering to resolve deal delivery, creative, and discrepancy issues promptly
- Conduct regular performance reviews with clients and agency partners — analyzing impression delivery, reach, viewability, brand lift, purchase lift, engagement, and custom KPIs to generate actionable optimization recommendations
- Proactively identify upsell and expansion opportunities within your portfolio; partner with Sales Executives to build renewal and incremental revenue proposals with a data-driven rationale
- Develop client-facing reporting packages, campaign wrap decks, and strategic insights presentations that tell a clear performance story and reinforce Unity's value proposition
- Leverage AI tools (including Claude, Convey AI, and purpose-built ad ops tools like Blue Sierra) to streamline workflows, accelerate analysis, and enhance client deliverables
- Partner with Unity's Ad Operations, Data, and Product teams to escalate and resolve technical issues; serve as the client's internal advocate to ensure their campaigns are prioritized appropriately
- Maintain accurate account records and revenue tracking in Salesforce; contribute to weekly team forecasting on renewals and upsell pipeline
- Onboard new clients and agency trading desk contacts; lead platform training sessions and educate clients on new Unity ad products, data capabilities, and deal structures
- Stay current on DSP/SSP ecosystem developments, programmatic trends, mobile gaming advertising benchmarks, and emerging buying channels (CTV, audio, in-game) to counsel clients on how to evolve their Unity investment
Skills
- 5+ years of experience in programmatic account management, ad operations, or campaign management at a publisher, SSP, ad network, or digital media company
- Expert-level working knowledge of the major DSP /SSP platforms; experience managing PMP and Programmatic Guaranteed deals across these platforms is required
- Strong background in programmatic troubleshooting: deal ID setup, bid stream debugging, creative trafficking, impression and revenue discrepancy resolution, and brand safety policy management
- Analytical mindset with proven ability to independently analyze campaign data, identify trends and anomalies, and translate findings into clear, client-ready recommendations
- Hands-on experience with SSP-side tools such as Magnite, PubMatic, or Index Exchange is a strong plus — fluency in the sell-side dynamics that govern Unity's programmatic inventory
- Excellent communicator: comfortable leading client calls, presenting to agency investment teams, and distilling complex technical issues into plain-language summaries
- Proven track record of identifying and converting upsell opportunities within an existing book of business; you don't wait for Sales to spot the opportunity — you bring it to them
- Tech-forward: proactive about adopting AI and automation tools to improve workflow efficiency, scale analysis, and produce higher-quality client outputs
- Highly organized with strong project management instincts; able to manage a high volume of active campaigns and client requests simultaneously without losing the thread on any account
- Experience with mobile in-app advertising, gaming media, or Unity Ads/LevelPlay/IronSource platform specifics
- Background working directly with retail media network buyers or commerce media clients at the programmatic trading desk level
- Familiarity with measurement methodologies: brand lift studies (Kantar, Nielsen, Lucid), MRC cross-media measurement, attention metrics, purchase lift (Attain, Fetch, etc) and custom research partnerships
- Experience using CRM and revenue tracking tools (Salesforce, Looker, Tableau) for pipeline management and account-level revenue reporting
- Prior use of AI-assisted workflow tools (Anthropic Claude, Google Gemini, Convey AI Blue Sierra) for reporting, analysis, or client communication is a plus
Benefits
- Comprehensive health, life, and disability insurance
- Commute subsidy
- Employee stock ownership
- Competitive retirement/pension plans
- Generous vacation and personal days
- Support for new parents through leave and family-care programs
- Office food snacks
- Mental Health and Wellbeing programs and support
- Employee Resource Groups
- Global Employee Assistance Program
- Training and development programs
- Volunteering and donation matching program
Company Overview
Company H1B Sponsorship