Note: The job is a remote job and is open to candidates in USA. Abilene Christian University, through ACU Online, provides Christ-centered online education and workforce development programs. The Account Manager will lead enterprise business development and B2B partnership management for ACU Dallas, cultivating corporate, healthcare, military/government, and sports-sector accounts to drive enrollment growth. The role includes consultative selling, contract negotiation, client lifecycle management, product alignment, and Salesforce operational oversight.
Responsibilities
- **Pipeline Generation:** Proactively identify, target, and secure meetings with key organizational decision-makers—including Chief Human Resource Officers (CHROs), Chief Learning Officers (CLOs), Hospital Administrators, Military Education Officers, and Athletic Directors
- **Account Upselling & Expansion:** Build and expand existing institutional partnerships by maintaining high-touch rapport, introducing new educational tracks, and identifying multi-departmental upselling opportunities
- **Outreach Strategy:** Design and execute multi-channel outreach campaigns utilizing networking events, cold outreach, executive sales presentations, and strategic LinkedIn/social selling
- **Goal Achievement:** Meet and exceed quarterly and annual enrollment and corporate partnership goals by building high-conversion workforce development pathways
- **Market Intelligence:** Track industry trends, corporate tuition assistance benefits, and competitor offerings (pricing, discounts, delivery models) to keep ACU’s B2B benefits highly competitive
- **Institutional Liaising:** Build long-term, trust-based relationships with corporate partners, acting as the primary executive liaison between the client organization and ACU Dallas leadership
- **Strategic Handoff:** Bridge the gap between the partner organizations and the university by seamlessly introducing enrolled working professionals to ACU’s dedicated enrollment and student success teams
- **Lifecycle Oversight:** Maintain a bird’s-eye view of the corporate student lifecycle to anticipate, mitigate, and resolve roadblocks related to tuition reimbursement, cohort scheduling, or employer billing
- **Outcome Analysis:** Monitor partner behavior, employee enrollment metrics, and workforce retention data to continually optimize engagement strategies
- **Subject Matter Expertise**: Develop an in-depth, expert understanding of ACU’s online academic catalog, understanding exactly how specific degrees align with industry-specific skill gaps (e.g., matching a tech firm's needs with ACU's MS in Information Technology)
- **Contract Negotiation:** Draft, negotiate, and execute formal Memorandums of Understanding (MOUs), cohort agreements, and custom corporate discount structures with partner entities
- **Feedback Loop:** Collect ongoing feedback from industry partners regarding workforce needs to inform curriculum updates, new certificate designs, and program refinements by the ACU Dallas academic team
- Maintain meticulous data integrity in **Salesforce**, ensuring all leads, accounts, touches, and contract lifecycles are accurately tracked in real time
Skills
- All qualified applicants must be professing Christians and willing to support the university's Christian mission and purpose
- Minimum of 3–5 years of successful B2B sales, enterprise account management, or institutional business development experience
- Proven capability to flourish in a fast-paced, high-growth, remote-first environment
- Outstanding communication and active-listening skills, with a demonstrated ability to uncover an organization's talent challenges and craft tailored educational solutions
- Comfortable presenting to, negotiating with, and securing buy-in from C-Suite executives, high-ranking military officials, and institutional leaders
- Proficiency with Salesforce (or similar enterprise CRM), Zoom, Microsoft Excel/Google Sheets, and corporate presentation software
- Bachelor's degree in Business, Marketing, Healthcare Administration, Sports Management, or a related field
- Most work is performed in a remote home office setting utilizing a computer, telephone, and video conferencing software (Zoom). Must be comfortable remaining stationary for extended periods
- Regional travel is required to meet clients on-site, attend industry conferences, and participate in corporate networking events. Occasional overnight travel may be necessary
- Ability to perform efficiently under performance objectives and manage professional stress gracefully
- B2B sales experience preferred; military service, military leadership experience, or experience working within military organizations will also be considered
- Direct experience working within, selling to, or managing partnerships in at least *one* (preferably more) of the target verticals: Corporate Business/IT, Healthcare/Nursing systems, Military/Government sectors, or Professional/Collegiate Sports networks
- An advanced degree (MBA, MS, or relevant master's degree) is highly desirable
- Military veteran with base access
Benefits
- Remote plus Travel
- Most work is performed in a remote home office setting
- Regional travel is required to meet clients on-site, attend industry conferences, and participate in corporate networking events
- Occasional overnight travel may be necessary
Company Overview