Note: The job is a remote job and is open to candidates in USA. QuinStreet powers digital media marketplaces that connect consumers with brands through performance marketing and AI-driven matching technologies. The Account Manager will manage a portfolio of active customers and branches for 360 Finance, driving financing adoption, revenue growth, account satisfaction, and retention. The role includes strategic upselling, client consulting, onboarding, performance analysis, reporting, and cross-functional collaboration.
Responsibilities
- Own revenue performance across assigned accounts and branches, driving increased financing adoption, close rates, and overall revenue growth through proactive branch-level engagement and performance management
- Understand clients' objectives, approaches, results, and challenges to create strategic account plans that drive satisfaction, retention, and lifetime value
- Engage directly with decision-makers—from office managers to C-level executives and owner-operators—to present financing solutions that drive adoption and long-term value
- Work cross-functionally with account management leadership, lender ops, sales, product, and engineering to ensure high standards of service across the organization
- Demonstrate in-depth knowledge of 360 Finance’s platform, operational processes, and best practices to provide value to account base
- Monitor account health, identify risk factors, and proactively drive product satisfaction and usage
- Analyze data and client feedback to identify risk factors and optimize performance
- Prepare and deliver ongoing account performance reports
- Uphold our core values and collaborate positively across departments
Skills
- * 4+ years of total account management experience, including:
- + 2+ years of account management experience in home improvement sales, lending, or financing experience with proven success in upselling and cross-selling; enterprise experience is a plus
- * Proficiency in Salesforce and intermediate to strong Excel skills; familiarity with BI tools like Tableau is a plus
- * Willingness and ability to travel extensively (up to 40% of the time), including overnight and multi-day trips
- * Excellent communication skills with the ability to influence and present to large groups, executive-level stakeholders, and train sales representatives on how to use the 360 Finance platform
- * Strong analytical skills and business acumen to drive performance and decision-making
- * Proven ability to manage onboarding through renewal while building strategic partnerships
- * Comfortable navigating ambiguity and managing shifting priorities
- * Highly organized and process-driven with strong attention to detail
- Preference given to applicants living in the Northeast or Midwest United States and/or Eastern time zone
- * Experience in Home Service financial services, lending, or point-of-sale financing is strongly preferred
- * Bachelor's degree preferred or equivalent experience
Benefits
- Performance bonus or commission
- Equity in the form of restricted stock units
- Health care benefits
- Retirement benefits
- Paid sick leave
- Parental leave
- Paid time off
- Vacation benefits
- Any other tax-reportable benefits
Company Overview