Note: The job is a remote job and is open to candidates in USA. SoTalent is a company in the biotechnology research industry, seeking an experienced Account Manager III. The role involves driving revenue growth, developing strategic customer partnerships, and providing consultative sales support to help customers achieve their scientific goals.
Responsibilities
- Develop and execute territory and account growth strategies aligned with sales objectives
- Manage a portfolio of key customer accounts and identify opportunities for expansion
- Build long-term relationships with customers and key decision-makers
- Create and implement account plans that support revenue growth and customer retention
- Identify new business opportunities within assigned territories and accounts
- Understand customer workflows, scientific applications, and business challenges
- Provide consultative recommendations that align product and service solutions with customer needs
- Present technical and commercial solutions effectively to various stakeholder groups
- Serve as a trusted advisor throughout the sales cycle
- Support customers in achieving research, laboratory, and operational objectives
- Achieve or exceed assigned sales targets and revenue goals
- Manage sales pipelines, forecasts, and business development activities
- Negotiate pricing, contracts, and commercial agreements
- Monitor market activity and competitive trends to identify growth opportunities
- Drive profitable growth within assigned customer accounts
- Develop relationships with scientists, laboratory personnel, procurement teams, managers, and executive stakeholders
- Maintain high levels of customer satisfaction through proactive communication and support
- Conduct customer visits, presentations, and virtual meetings
- Address customer concerns and coordinate internal resources to ensure successful resolution
- Foster customer loyalty through exceptional service and ongoing partnership
- Partner with marketing, technical specialists, customer service, operations, and product teams
- Coordinate internal resources to deliver comprehensive customer solutions
- Support product launches, promotions, and strategic business initiatives
- Share customer insights and market intelligence with internal stakeholders
- Analyze customer purchasing trends, market conditions, and competitive activity
- Develop territory strategies based on data-driven insights
- Identify emerging opportunities and industry developments
- Maintain awareness of scientific advancements and customer needs
- Support business planning and forecasting activities
- Maintain accurate customer records and sales activities within CRM systems
- Track opportunities, account activity, and sales performance metrics
- Prepare reports, forecasts, and business reviews
- Ensure timely and accurate pipeline management
- Utilize data and analytics to support decision-making and sales effectiveness
Skills
- Bachelor's Degree required
- 5+ years of sales experience, preferably within: Laboratory Products, Scientific Equipment, Life Sciences, Healthcare, Biotechnology, Research Solutions
- Proven success achieving sales targets and business growth objectives
- Experience managing customer relationships across multiple organizational levels
- Experience developing and executing account strategies
- Consultative Selling
- Account Management
- Business Development
- Strategic Planning
- Territory Management
- Customer Relationship Management
- Negotiation & Influencing
- Presentation Skills
- Communication Skills
- Pipeline Management
- Sales Forecasting
- Problem Solving
- Scientific Product Knowledge
- Valid Driver's License
- Ability to travel approximately 50–75% within assigned territory
- Ability to work independently and within a matrixed organization
- Legal authorization to work in the United States without sponsorship
- CRM Systems (Salesforce preferred)
- Microsoft Office Suite
- Sales Analytics & Reporting Tools
- Account Planning Tools
- Life Sciences
- Biology
- Chemistry
- Biotechnology
- Biochemistry
- Related Scientific Discipline
Company Overview