Note: The job is a remote job and is open to candidates in USA. RWS is seeking an Account Leader to manage large client accounts and drive account growth. The role involves building client relationships, leading internal delivery teams, identifying new revenue opportunities, and managing strategic sales and account activities.
Responsibilities
- Develop and/or deliver business to meet or exceed portfolio revenue & margin targets
- Lead a team of professionals working on the account in different capacity (program/project management, technical SMEs, quality etc.,)
- Manage and maintain client experience within portfolio and be the voice of the client within RWS
- Expand beyond core RWS services/solutions to offer solutions for clients’ needs and own the build out as needed
- Identify prospective projects and groups within customer portfolio with existing business
- Follow up sales leads within an agreed period and follow stated guidelines to qualify to opportunity, qualify out or pass back to field marketing
- Proactively work a list of target groups as well as identify new opportunities within a geographic or vertical or solution area
- Engage in client facing sales activities to secure new business wins and coordinate with Marketing as appropriate
- Positively promote RWS services and products at all times
- Work with account-based marketing to inform and steer appropriate campaigns
- Always maintain a good awareness of global account and marketing activities in operation
- Endeavor to keep all customer information updated for reporting purposes and provide sales forecasts as defined by RWS
- Adhere to corporate branding guidelines in all proposals, emails and general communications
- Manage opportunities in Salesforce.com
Skills
- 10+ years of proven account management/leadership experience, within the information technology sector
- Should have been directly responsible for business/portfolio of $20M or more
- Experience with, and understanding of, business process outsourcing in technology, business strategy, globalization services, data analytics and/or AI services
- Strong creative, analytical and listening skills to generate new solutions and value for our customers, generating new revenue streams for RWS
- Ability to communicate with integrity, credibility and build trusting relationships with others
- Experience accessing and selling to senior leader contacts
- Must value the customers success as much as your own
- Willingness to travel as needed to meet objectives
- Candidates must reside in State advertised to be considered
- AI data service and solutions experience is a plus
- MBA is a plus
- Big 4 experience is a plus
Benefits
- 25 days of paid time off (15 vacation days and 10 sick days), plus company holidays, a birthday day off, and paid time for volunteering in your community.
- 100% paid parental leave
- 401(k) retirement plan and company match
- Company-wide agile work policy supporting flexibility, trust, and work-life balance
- Ongoing learning, professional development programs, and opportunities to expand your skills and career
- A collaborative and inclusive culture with talented, supportive colleagues in a global environment that values diverse perspectives, innovation, and continuous learning
Company Overview