Note: The job is a remote job and is open to candidates in USA. Roadrunner is a technology-forward less-than-truckload transportation company focused on improving freight service through its Smart Network. The Account Executive, Field role is responsible for acquiring new business, growing customer accounts, coordinating with Operations, managing pricing and commercial execution, and maintaining sales reporting and account documentation.
Responsibilities
- Build and execute a disciplined prospecting strategy using cold outreach, appointments, and field engagement
- Identify, qualify, and convert new business opportunities within defined territories
- Maintain a strong sales pipeline with clear progression toward close
- Represent the company confidently in customer-facing interactions, from first contact through deal execution
- Develop and maintain high-trust relationships with customer accounts through consistent, professional engagement
- Conduct regular account reviews to identify expansion opportunities and mitigate risk
- Act as the primary commercial point of contact for customers, ensuring responsiveness and follow-through
- Deliver a high-quality customer experience that reinforces long-term partnership
- Partner closely with Operations to understand customer requirements and resolve service-related issues
- Communicate effectively with internal teams, terminals, and corporate stakeholders to ensure seamless execution
- Translate customer feedback into actionable insights that improve service delivery
- Coordinate internally on pricing, service capabilities, and account strategy
- Develop account pricing aligned with customer needs and company strategy
- Prepare and submit pricing requests for internal approval with accuracy and clarity
- Interpret agreements, financial data, and service parameters to ensure sound decision-making
- Support collections efforts to ensure revenue realization and account health
- Produce weekly sales reports and account profiles with clear insights and action plans
- Track account activity, pipeline progress, and performance metrics
- Maintain accurate documentation and account records
- Operate with high attention to detail in managing sensitive commercial and customer data
Skills
- Bachelor's degree or a minimum of 2+ years of sales experience (or equivalent combination)
- Proven ability to generate new business and manage customer relationships independently
- Strong written and verbal communication skills, with the ability to present to customers and leadership
- Experience interpreting pricing agreements, financial reports, and contractual documents
- High level of business acumen and numerical proficiency (discounts, commissions, percentages, etc.)
- Strong time management and organizational skills with the ability to manage multiple priorities
- Proficiency in Microsoft Outlook, Word, and Excel
- Valid driver's license with the ability to travel for field-based sales activity
- Demonstrated ability to handle sensitive and confidential business information responsibly
- Daily outside travel to make sales calls in any weather
- Light physical activity performing non-strenuous daily activities of an administrative nature
- Outside salespeople are regularly required to sit, stand, travel to and from a customer's place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person
- Outside travel in all weather is required
- Minimal overnight travel (up to 10%) by land and/or air required
- Preferred knowledge of HazMat regulations and logistics/transportation environments
Benefits
- Full benefits package including medical, dental, vision, 401(k), and paid time off
- Remote (Field-based, customer engagement) | Dallas, TX
Company Overview