Note: The job is a remote job and is open to candidates in USA. Roadrunner Transportation Services, Inc. is a logistics company focused on reimagining long-haul shipping. The Account Executive, Field role is essential for driving new business acquisition and managing customer relationships to ensure revenue growth and customer retention.
Responsibilities
- Build and execute a disciplined prospecting strategy using cold outreach, appointments, and field engagement
- Identify, qualify, and convert new business opportunities within defined territories
- Maintain a strong sales pipeline with clear progression toward close
- Represent the company confidently in customer-facing interactions, from first contact through deal execution
- Develop and maintain high-trust relationships with customer accounts through consistent, professional engagement
- Conduct regular account reviews to identify expansion opportunities and mitigate risk
- Act as the primary commercial point of contact for customers, ensuring responsiveness and follow-through
- Deliver a high-quality customer experience that reinforces long-term partnership
- Partner closely with Operations to understand customer requirements and resolve service-related issues
- Communicate effectively with internal teams, terminals, and corporate stakeholders to ensure seamless execution
- Translate customer feedback into actionable insights that improve service delivery
- Coordinate internally on pricing, service capabilities, and account strategy
- Develop account pricing aligned with customer needs and company strategy
- Prepare and submit pricing requests for internal approval with accuracy and clarity
- Interpret agreements, financial data, and service parameters to ensure sound decision-making
- Support collections efforts to ensure revenue realization and account health
- Produce weekly sales reports and account profiles with clear insights and action plans
- Track account activity, pipeline progress, and performance metrics
- Maintain accurate documentation and account records
- Operate with high attention to detail in managing sensitive commercial and customer data
Skills
- Bachelor's degree or a minimum of 2+ years of sales experience (or equivalent combination)
- Proven ability to generate new business and manage customer relationships independently
- Strong written and verbal communication skills, with the ability to present to customers and leadership
- Experience interpreting pricing agreements, financial reports, and contractual documents
- High level of business acumen and numerical proficiency (discounts, commissions, percentages, etc.)
- Strong time management and organizational skills with the ability to manage multiple priorities
- Proficiency in Microsoft Outlook, Word, and Excel
- Valid driver's license with the ability to travel for field-based sales activity
- Demonstrated ability to handle sensitive and confidential business information responsibly
- Preferred knowledge of HazMat regulations and logistics/transportation environments
Benefits
- Full benefits package including medical, dental, vision, 401(k), and paid time off
Company Overview