Note: The job is a remote job and is open to candidates in USA. CCC Intelligent Solutions is a cloud platform company serving the insurance economy with intelligent technology solutions. The Account Executive (Client Partner) manages and grows a portfolio of client relationships, drives upsell and cross-sell revenue, develops account plans and pipeline, and serves as a trusted advisor to clients. The role also partners with delivery, product, and sales leadership teams to support retention, value realization, and strategic growth.
Responsibilities
- Own and manage day‑to‑day commercial relationships for a portfolio of client accounts, serving as the primary point of contact and trusted advisor
- Drive revenue growth by identifying and closing upsell and cross‑sell opportunities across the client portfolio, with a primary emphasis on strategic growth products
- Develop and execute annual account plans to support consistent year‑over‑year growth, including whitespace analysis, pipeline development, and disciplined sales execution
- Build and maintain a healthy, well‑qualified pipeline, advancing opportunities through a defined sales process and maintaining accurate forecasting and CRM hygiene
- Partner closely with customer delivery teams to monitor client satisfaction, ensure retention, and drive measurable value realization
- Represent the voice of the clients internally, sharing feedback to inform product innovation and go‑to‑market strategy
- Collaborate with peers and sales leadership to share best practices and contribute to a high‑performing sales culture
- Carry an annual ACV quota and hold accountability for revenue, pipeline, and forecast accuracy
- Consistently meets and seeks to exceed account and revenue targets
- Identifies new opportunities within client relationships to extend value and deepen commercial impact
- Sets ambitious but achievable goals and holds themselves accountable to results
- Develops and executes multi-year account plans aligned to client priorities and CCCIS growth objectives
- Anticipates changes in the competitive and client landscape and adapts plans accordingly
- Thinks beyond immediate client needs to identify longer-term opportunities for partnership
- Works effectively across internal teams — including delivery, product, and senior leadership — to mobilize resources for clients
- Earns the trust of senior client stakeholders through consistent follow-through and deep knowledge of client needs
- Serves as a credible, proactive voice for the client within the CCCIS organization
Skills
- Demonstrated success growing client accounts The candidate must have proven experience accelerating growth within existing client accounts, including identifying expansion opportunities, deepening executive relationships, and delivering measurable results
- Demonstrated tech sales competency The candidate should have experience operating within a defined sales methodology — building pipeline from whitespace, running structured sales plays, managing a forecast, and navigating complex, multi-stakeholder deals in a SaaS or technology environment. Candidates who have spent their careers in purely relationship or account management roles without these commercial mechanics will find this role challenging
- Collaborative stakeholder leadership The ideal candidate is a confident communicator who builds trust with clients, peer functions, and internal teams alike. They are skilled at navigating complex organizations and driving alignment across multiple stakeholders
- Considerable travel will be required to visit clients and to spend time with the senior leadership team at CCCIS headquarters in Chicago
- 5+ years of experience building and managing client relationships The candidate must have a proven track record managing commercial relationships with clients, ideally in a SaaS or technology environment. Experience co-creating solutions that solve complex client problems is highly valued
- Experience calling on or working within the insurance industry A strong understanding of the insurance industry is a significant plus — whether through direct domain expertise or a demonstrated track record successfully selling to or partnering with insurance clients. Familiarity with claims processes and insurance operations is particularly valuable
Benefits
- This position is bonus and/or commission eligible.
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
- Remote work arrangement
Company Overview