Note: The job is a remote job and is open to candidates in USA. IntelliSurvey is a market research technology and services company that enables professional research online through flexible research platforms and expert services. The Account Director will drive new business, expand existing client relationships, develop strategic account plans, negotiate contracts, and support successful project delivery while mentoring Account Managers.
Responsibilities
- Drive new business development through your network, referrals, industry relationships, and proactive outreach to build a strong sales pipeline
- Identify, qualify, and close new client opportunities while expanding relationships within existing accounts
- Build trusted partnerships with executive-level decision makers and serve as the primary strategic contact for key clients
- Develop and execute strategic account plans that drive revenue growth, client retention, and long-term partnership success
- Identify cross-sell and upsell opportunities by understanding client objectives and recommending IntelliSurvey's full-service research and technology solutions
- Collaborate with internal teams—including Sales, Marketing, Product, Research Operations, and Delivery—to develop customized proposals, presentations, and client solutions
- Lead contract negotiations and contribute to pricing strategies and proposal development
- Ensure successful project delivery by partnering closely with internal teams and proactively managing client expectations
- Maintain accurate pipeline forecasts, account activity, and opportunity tracking within the CRM
- Mentor and support Account Managers, fostering collaboration, professional growth, and a high-performing team culture
Skills
- Bachelor's degree in Business, Marketing, Market Research, or a related field
- Seven or more years of experience in business development, strategic account management, or consultative sales within the market research, insights, or SaaS industries
- Demonstrated success generating new business, exceeding revenue targets, and growing strategic client relationships
- Experience developing and executing strategic account plans that drive measurable business results
- Strong background negotiating contracts, pricing, and complex client agreements
- Experience using CRM platforms (Salesforce, HubSpot, or similar) to manage sales pipelines and client relationships
Benefits
- Quarterly bonus plan
- Work from anywhere in the U.S. while enjoying the flexibility of remote work
- Three weeks of PTO
- Eight paid company holidays
- Six floating holidays
- Medical, Dental, and Vision Insurance
- Company-paid Life and Disability Insurance
- Flexible Spending Accounts (FSA)
- 401(k) with Company match
Company Overview