Note: The job is a remote job and is open to candidates in USA. Decera Clinical helps life sciences companies accelerate healthcare professional adoption of breakthrough therapies through medical education, insights, and communications. The Account Director - Publications strategically manages client accounts, drives organic business development, oversees scopes, budgets, timelines, and publications deliverables, and leads teams in delivering high-quality client programs.
Responsibilities
- Manage and retain an assigned book of business
- Responsible for pursuing and securing organic business development for assigned client accounts
- Monitor client, market and competitor activity and provide feedback to leadership team. Coach account teamsonmarket and competitor insights
- Maintains strong current knowledge of the market and client strategies driving collaboration with clients onprogram and account strategies
- Develop, lead, and execute client pitches,identifynew business opportunities. Lead onboarding of new clientanddevelopment of new client SOPs
- Develop estimate/budget and SOW
- Coordinate MSA approval and renewal process with finance, client procurement, and leadership
- Accountable to ensure all project timelines aremetand budgets are managed and reconciled. Responsible forinternal financial reporting and management
- Delivers high quality programs across customer portfolio to exceed sales targets, and to generate renewals,whitespace, and new business revenue within existing and new customers. Proactive growth for existing and organicpipeline
- Partners with internal stakeholder to effectively mitigate internal conflict to drive high quality programs
- Has in-depth insights to Decera's core competencies (both med com and insights & engagement) and identifies clients and market needs. Supports the account team in expanding services to meet the client strategic need
- Leads monthly Health Checks and performs account analysis, proactively raising issues and/or suggesting changesto enhance profitability
- Instills the CCS core values (curiosity, respect, include others) across the organization to support individual growth,team growth, and client excellence
Skills
- Bachelor's degree, preferably in science, communications, and/or business
- Previous account management experience, preferably in a medical communications agency setting
- Proficiency in the use of Microsoft Office Suite applications, specifically Word, Excel, PowerPoint, Teams, andOutlook
- Proficient with Salesforce
- Strong interpersonal/networking skills
- Resourceful with an ability to solve problems creatively
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Ability to manage multiple accounts and individuals simultaneously
- Demonstrates strong presentation skills and ability towritesuccinct reports
- Ability to perform in a fast-paced work environment
- Demonstrates professional and effective communication with external and internal stakeholders
- Business development and proposal writing experience
- Ability to travel and attend on-site and industry meetings, if required, at least four times a year
- Experience managing Publications deliverables, such as manuscripts, abstracts, posters, is preferred
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