Note: The job is a remote job and is open to candidates in USA. 52 Limited is recruiting an Account Director for an unnamed creative and technology agency client. The role leads strategic client relationships and digital product initiatives, manages account growth and financials, and partners with cross-functional teams to deliver client work.
Responsibilities
- Build and maintain trusted relationships with senior client stakeholders and technology partners, including Airtable
- Lead client accounts and digital product initiatives from discovery through delivery
- Identify opportunities to expand client relationships, grow revenue, and develop long-term partnerships
- Manage a portfolio of accounts ranging from $500K to $3M+ in annual business
- Translate client needs into actionable briefs, scopes, timelines, budgets, and project plans
- Oversee account financials, including forecasting, revenue recognition, project profitability, and budget management
- Lead new business pitches, from identifying opportunities and developing presentations to presenting strategic recommendations
- Partner with creative, technology, strategy, and production teams to deliver high-quality work
- Collaborate with producers to ensure operational accuracy, manage complex workflows, and keep projects on track
- Mentor and support team members, providing clear direction and fostering strong cross-functional collaboration
- Stay informed on emerging technologies, digital product trends, and opportunities to expand agency capabilities
Skills
- 7+ years of experience in account management, client services, or account leadership, ideally within a digital-first or integrated agency
- Strong understanding of digital product development, including experience leading complex digital projects from discovery through delivery
- Demonstrated success managing senior client relationships and growing existing accounts
- Strong financial acumen, including forecasting, budgeting, revenue recognition, and project profitability
- Experience developing scopes of work, project timelines, budgets, and strategic recommendations
- Proven ability to manage complex projects and collaborate across creative, technical, and production teams
- Experience leading pitches, presenting to senior stakeholders, and identifying new business opportunities
- 3–5+ years of experience mentoring or guiding team members
- Exceptional communication, negotiation, organization, and relationship-building skills
- Bachelor's degree in marketing, communications, business, or a related field, or equivalent professional experience
- Experience with Airtable and its applications in digital workflows, operations, or product development
Benefits
- Paid sick leave
- Comprehensive health insurance
- Voluntary benefits
- Portland-based employees have a hybrid schedule: Tuesday–Thursday in office, Monday and Friday remote; remote candidates considered
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