Note: The job is a remote job and is open to candidates in USA. Monks is a global, digital-first marketing agency seeking an Account Director to join their team for a major tech client. The role involves partnering with clients and internal teams to manage creative marketing initiatives, ensuring project deliverables meet client specifications and timelines.
Responsibilities
- Partner with clients to develop the overall program approach and timeline. Drive overall project management to ensure deliverables are produced on time, on budget, and to clients’ specifications
- Manage day-to-day communications with the client and project teams, across a variety of product areas
- Partner with the client leads on writing creative briefs to communicate project requirements for design and copywriting teams; act as point of contact for execution and guide the creative team to deliver creative that maps to overall strategy
- Project manage creative execution across all key program areas and marketing channels, including emails, in-app banners, presentation decks, etc
- Lead creative exploration exercises to produce templates, test new creative formats, and promote new product experiences
- Liaise with regional teams on global scaled campaigns, run projects requiring localization of creative assets, and help traffic final assets
- Create, update, and maintain project documentation and provide regular updates to client and team members
- Build and maintain key relationships with client teams and internal discipline leads
- Establish a rigorous operational cadence in collaboration with leadership and cross-functional stakeholders, leading regular client performance reviews, reporting, and impactful Quarterly Business Reviews (QBRs) that demonstrate ongoing value, drive alignment, and inform future business objectives
- Identify and support organic growth opportunities within the client organization, helping expand existing projects into broader, longer-term programs
Skills
- 7+ years experience in a fast paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles
- Experience managing clients, ideally experience working with high-tech clients
- Demonstrated ability to work independently, run with ambiguity, and thrive with challenges
- Must be a self-starter who can operate in a constantly evolving team environment
- Excellent written communication skills with an extreme attention to detail
- Seasoned at managing multiple complex projects simultaneously
- Knows how to partner with creative teams to meet client needs
- A knack for unraveling complex problems and processes in an easy to understand way
- High energy and go getter attitude; comfortable working autonomously
- Must have excellent problem solving and analysis skills with presentation development skills
- Experience in project management with substantial cross-functional interaction and a demonstrated ability to work successfully in a virtual global environment
- Experience in developing detailed project proposals and estimates, and tracking utilization against project budgets
- Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
- Leads with empathy and kindness
- Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)
- A tech-forward mindset with a strong foundation in AI literacy. You maintain an openness and active willingness to innovate, leverage emerging technologies, collaborate across disciplines, and optimize both creative and operational workflows
- Experience managing direct reports
- Passion for YouTube and an understanding of the creator economy
- Experience leveraging AI to optimize processes and projects
Company Overview