Note: The job is a remote job and is open to candidates in USA. Altarum is a nonprofit organization that partners with federal and state agencies to improve health outcomes for underserved populations. The Account Coordinator - Client Services role supports staff, teams, projects, and client relationships while assisting with drafting work, monitoring client success data, administrative operations, and business development efforts.
Responsibilities
- Provide support to staff, teams, and projects, helping keep day-to-day work on track
- Produce initial drafts of work for review by your team
- Monitor and collect data relevant to client success
- Perform administrative duties that keep your team running efficiently
- Assist with new business development and organic growth efforts
Skills
- Strong written and verbal communication skills
- Excellent interpersonal skills
- Ability to work collaboratively on a team and with key stakeholders and clients
- An action-oriented, organized, and proactive approach to your work
- Demonstrated attention to detail and a commitment to customer service
- High school diploma
- Some college coursework
- Candidates must be currently eligible to work in the United States; sponsorship is not available
- All work must be performed within the continental U.S. for the duration of employment, unless required by contract
- Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager
- Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work
Benefits
- Remote with occasional in-person collaboration days
- Hybrid work for employees near Arlington, VA; Silver Spring, MD; or Novi, MI, with in-person Collaboration Day one day every other month (6 times per year)
- Competitive Medical, Dental and Optical plans
- Generous Paid Time Off
- 8 Company observed holidays plus 3 floating holidays
- Tuition Assistance
- 401K Plan with 3% employer contribution plus opportunity for gainsharing
- Life, AD&D & Disability coverage
- A flexible work environment
Company Overview