Note: The job is a remote job and is open to candidates in USA. Perficient is a global AI and technology consultancy with a Salesforce practice focused on digital transformation. The Salesforce Solution Architect will lead architecture and delivery for Sales Cloud projects, advise customers, scope engagements, guide consultants, and translate business needs into scalable Salesforce solutions. The role will also leverage AI tools and Agentforce to enhance client outcomes.
Responsibilities
- Provide Salesforce architecture solutions for projects centered on Sales Cloud, with experience in Service Cloud and Experience Cloud. Revenue Cloud / CPQ expertise is a plus
- Work with the Sales team to accurately scope projects for new and existing customers. Describe the art of the possible
- Build deep relationships with customers, knowing their business better than they do, and leading them as a trusted advisor through the Salesforce ecosystem. When necessary, have the hard conversations
- Be the technical lead on the project and design the overall solution. That includes identifying risks and communicating early and often, fully understanding and following delivery methodology, and leading by example to support consultant growth
- Be the technology expert in the room. Deploy best practices to create technology with the right data model and architecture. Consciously grow your expertise and fill potential knowledge gaps
- Assist consultants in QA'ing User Stories, guiding their work, and ultimately owning the project's success
- Collaborate with clients to understand their business needs and translate them into scalable Salesforce solutions across the sales lifecycle -- pipeline management, forecasting, opportunity management, and Einstein for Sales
- Leverage AI tools and Agentforce capabilities to enhance client outcomes and drive innovation within the Sales Cloud ecosystem
Skills
- 3+ years of consulting experience within the Salesforce ecosystem
- Experience working as part of or leading a project team
- Sales Cloud Consultant certification required
- Demonstrated ability to leverage AI tools to enhance productivity and support data-informed delivery
- Strong written and oral communication skills
- Ability to communicate complex topics effectively to both technical and non-technical audiences
- Technical depth gets you in the door
- Humble— a team player first. You teach as readily as you learn, and you don't need to be the smartest person in the room to add value
- Hungry — genuinely curious and self-driven. You take on a new certification or course because you enjoy it, not because it's assigned, and you dig into unfamiliar problems until you've figured them out
- Smart — people-smart. You read a room, enjoy talking with customers, and can hold your own in front of a client audience
- Excited about AI— you're already using AI tools to work faster and deliver better outcomes, and you want to keep pushing on that. This is where our SF+ practice is headed, so it's a practical, non-negotiable skill, not a nice-to-have
- Sales Cloud Consultant certification required; Service Cloud Consultant a plus
- Experience delivering on the Experience Cloud platform a plus
- Revenue Cloud / CPQ experience a plus
Benefits
- This role can be located anywhere in the United States.
Company Overview
Company H1B Sponsorship