Note: The job is a remote job and is open to candidates in USA. Milestone Technologies is a global IT managed services firm that provides technology, infrastructure, and digital transformation services to enterprise clients. The company is seeking an experienced Access Control Administrator to manage and optimize its Genetec access control infrastructure, support badging operations, troubleshoot systems, and lead the ClearID deployment. The role also involves reporting, analytics, documentation, system testing, and collaboration with internal teams and vendors.
Responsibilities
- Administer and maintain the Genetec Security Center access control platform
- Provide direct technical support to the Access Control (Badging) team for system-related inquiries and issues
- Test and validate new features, updates, and system configurations before production deployment
- Troubleshoot and resolve access control system issues, including hardware and software components
- Perform regular system health checks and proactive maintenance
- Lead the deployment and configuration of ClearID for attribute-based authorization workflows
- Design and implement access policies based on user attributes and organizational requirements
- Integrate ClearID with existing Genetec infrastructure and identity management systems
- Develop and document standard operating procedures for attribute-based access management
- Support reporting needs for various internal teams including Finance, Workplace, and other stakeholders
- Create and maintain custom reports and dashboards within Genetec Security Center
- Analyze access control data to identify trends, anomalies, and optimization opportunities
- Provide ad-hoc reporting for compliance, audits, and security investigations
- Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides
- Collaborate with the Security Technology team on system improvements and best practices
- Coordinate with vendors and support channels for issue escalation and resolution
Skills
- * **Access Control:** Genetec Security Center (certification required), Synergis access
- * **Identity Management:** ClearID or similar attribute-based access control platforms
- * **Integration:** Experience with LDAP, Active Directory, and identity provider
- * **Networking:** IP networking, VLANs, and network troubleshooting for access control
- * **Database & Reporting:** SQL queries, report building, and data analysis tools
- * Minimum 5 years of hands-on experience with enterprise access control systems
- * **Genetec certification required** (Security Center System Operator or higher)
- * Strong experience administering and configuring Genetec Security Center platforms
- * Demonstrated experience with access control system troubleshooting and issue * resolution
- * Experience with attribute-based access control concepts and implementation
- * Strong analytical skills with experience creating reports and analyzing security data
- * Excellent written and verbal communication skills
- * Ability to work collaboratively with cross-functional teams
- * Must be able to work on-site in San Francisco during standard business hours
- * Reliable transportation to San Francisco location
- * Advanced Genetec certifications (Security Center Administrator, Integrator)
- * Experience with ClearID deployment and configuration
- * Knowledge of physical security industry standards and compliance requirements
- * Experience with enterprise-scale access control deployments across multiple * locations
- * Networking certifications (CCNA or equivalent)
- * Previous experience supporting badging operations or cardholder management
- * Experience with video management system integration (Genetec VMS preferred)
- * Bay Area experience preferred
Company Overview
Company H1B Sponsorship