Note: The job is a remote job and is open to candidates in USA. Hexagon Manufacturing Intelligence develops advanced manufacturing software and technologies that help customers improve productivity, quality, and operational performance. The Inside Sales Coordinator provides sales operations and order-processing support by processing purchase orders, creating Salesforce orders and opportunities, supporting Salesforce CPQ activities, and resolving issues that may delay transactions.
Responsibilities
- Process customer purchase orders and related documentation accurately and efficiently
- Create orders in Salesforce and ensure required information is complete and accurate
- Create and maintain sales opportunities in Salesforce in support of the Inside Sales and Sales teams
- Use Salesforce CPQ to support quoting and order-processing activities
- Review purchase orders, quotes, and deal information to identify missing, inconsistent, or unclear details that could delay order processing
- Coordinate with Inside Sales and Sales colleagues to resolve order-related questions and move transactions through the appropriate workflow
- Help troubleshoot technical, system, or process difficulties affecting order progression
- Maintain accurate customer, opportunity, and transaction information in Salesforce
- Communicate clearly with internal stakeholders regarding order status, issues, required information, and next steps
- Track open items and follow through on outstanding issues to help prevent delays
- Identify recurring issues and opportunities to improve order-processing and sales-support workflows
- Work collaboratively with the Inside Sales and Sales teams while independently managing assigned transactions and follow-up
Skills
- At least 2 years of hands-on Salesforce experience
- Strong Salesforce expertise, including experience creating orders and opportunities
- Salesforce CPQ experience
- Experience in sales, sales operations, sales support, order management, or a related commercial function
- Working knowledge of purchase-order, quote, and deal terminology
- Strong attention to detail and commitment to transaction accuracy
- Strong organizational skills with the ability to manage multiple transactions, priorities, and follow-up activities
- Ability to troubleshoot process or system issues and determine the actions needed to move an order forward
- Clear written and verbal communication skills
- Ability to work independently while collaborating closely with sales teams
- Strong ownership and follow-through
- Experience supporting software sales or software transactions
- Experience with Salesloft
- Experience with Clari
- Experience supporting software licensing, subscriptions, maintenance, or related commercial models
- Experience in sales operations, commercial operations, order management, or sales administration
Benefits
- Fully remote U.S.-based position
- Monday through Friday
- Opportunity to develop expertise in Salesforce, CPQ, sales operations, and software order processes
- Working with a collaborative sales organization
Company Overview
Company H1B Sponsorship