Note: The job is a remote job and is open to candidates in USA. Sally Beauty is a company focused on retail operations, and they are seeking a Beauty Advisor to enhance customer experience. The role involves ensuring accurate transactions, maintaining store standards, and collaborating with team members to support customer needs.
Responsibilities
- Provides an optimal customer experience utilizing our selling behaviors
- Ensures all transactions are complete and accurate and the store is maintained to meet brand standards
- Bring customer experience to life by providing an optimal customer experience utilizing our selling behaviors and Company sales directives
- Ensures all customer transactions are complete and accurate
- Supports brand standards compliance in maintaining a good store appearance to provide a positive shopping experience for our customers
- Aids in resolving customer service issues timely and skillfully
- Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance
- Collaborates with a wide number of customers and co-workers on a regular basis
- Assist Store Manager with onboarding and training needs of new associates
- Is an advocate for diversity, inclusion and belonging
- Record all sales in the POS and handle all monetary transactions such as sales, returns and exchanges accurately and efficiently
- Completes daily paperwork and reporting, makes bank deposits when needed
- Price merchandise, process back stock, assist with shipment processing and housekeeping duties such as cleaning
- Supports with POGs as needed
- May open and close the store
- Compliance with and knowledge of all safety and Loss Prevention policies
- Compliance with all inventory control procedures & HAZMAT
Skills
- High School Diploma or equivalent
- Must be 18 years of age or older
- Able to communicate with customers, co-workers and management in a clear and concise manner
- Ability to execute knowledge from product knowledge training to support with customer service
- Can read and explain product labels
- Can follow direction and perform other duties as assigned by Manager
- 1+ years retail sales / customer service experience preferred
Company Overview
Company H1B Sponsorship