About The Company
Synergy Business Innovation & Solutions is a leading provider of innovative software solutions, dedicated to delivering tangible return on investment for its clients. With expertise spanning Digital Transformation, Cloud Solutions, SaaS, Low-Code/No-Code Platforms, Emerging Technologies, Data Analytics, Visualization, Information Assurance, and Business Process Re-Engineering, Synergy is committed to driving technological advancement and operational excellence. The company prides itself on its ability to implement cutting-edge solutions tailored to meet the unique needs of each client, ensuring scalable and sustainable growth.
Employees at Synergy benefit from a dynamic, growth-oriented environment that fosters learning, innovation, and career development. The organization emphasizes a culture of collaboration, integrity, and continuous improvement, making it an ideal place for professionals seeking to make impactful contributions in the tech industry.
About The Role
Synergy is seeking a highly skilled and detail-oriented Quality Assurance Analyst/Tester to join our remote team. In this role, you will be responsible for performing comprehensive functional testing and integration testing of software applications through server-based user interfaces. The ideal candidate will possess a solid understanding of software engineering principles, quality assurance standards, and the Software Development Life Cycle (SDLC).
Your primary focus will be on interpreting requirements, developing thorough test plans and test cases, and validating software functionality to ensure the delivery of high-quality products. You will collaborate closely with cross-functional teams, including developers, product managers, and business analysts, to identify issues early and contribute to continuous process improvements. Your efforts will support successful product deployments, minimize deficiencies, and enhance overall product quality.
This position offers the flexibility of a work-from-home arrangement, providing an excellent opportunity for professionals seeking a remote testing role within a forward-thinking organization.
Qualifications
Proven experience with functional, system, regression, and integration testing
Experience developing test cases from user stories and requirements
Strong analytical skills with high attention to detail
Experience with test management tools and defect tracking systems
Knowledge of SDLC and Agile methodologies
Experience testing RESTful APIs, SOAP APIs, and web services
Excellent written and verbal communication skills
Ability to multitask and meet tight deadlines
Experience in test planning, scheduling, and evaluation
Ability to validate software deployments and releases
Strong problem-solving and collaboration skills
Ability to work independently and within Agile teams
Optional: Security+ certification or ability to obtain it
Optional: Hands-on experience with Microsoft Power Platform and Microsoft Dynamics 365
Experience supporting production applications and troubleshooting incidents
Citizenship & Clearance: US Citizen with Public Trust or ability to obtain it
Responsibilities
Perform functional, system, regression, and integration testing of software applications
Develop detailed test plans, test cases, and testing strategies based on requirements
Collaborate with software designers and product teams to determine quality assurance parameters
Exercise professional judgment to plan and achieve testing goals effectively
Ensure successful deployment of products with minimal issues into production environments
Support application deployments, testing activities, and production releases
Participate actively in Agile/Scrum ceremonies including sprint planning, backlog refinement, reviews, and retrospectives
Create and maintain comprehensive testing documentation, artifacts, and implementation guides
Mentor junior QA team members and share best practices within the team
Collaborate with cross-functional teams including business analysts, architects, and stakeholders to ensure quality standards are met
Manage defects using corporate tracking systems and prioritize issues for resolution
Support troubleshooting, incident resolution, and production support activities
Assist in validating software releases and ensuring compliance with quality standards
Benefits
Group medical, dental, and vision insurance
Company-paid life, short-term, and long-term disability insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
401(k) plan with company match
PTO and bonus leave policies
11 paid federal holidays and parental leave
Tuition and training reimbursement programs
Referral bonus program
Well-being programs and support initiatives
Opportunities for continuous learning and career growth through certifications and mentorship
Equal Opportunity
Synergy Business Innovation & Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status under applicable law.
We believe that diverse perspectives and experiences foster innovation and strengthen our organization, and we actively promote a culture of respect and equal opportunity.