Title: Proposal Writer
Location: US Remote
Compensation: $90K
About PSI
We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: https://www.psiexams.com/
About the Role
The Proposal Writer is the voice of the proposal -responsible for crafting persuasive, strategic, and fully compliant responses that help us win business in a complex and competitive industry. This role transforms client requirements into compelling narratives that clearly articulate our value, capabilities, and differentiators.
Working in tandem with the Bid Manager, the Proposal Writer leads the narrative development process while relying on the Bid Manager to drive timelines, task flow, and stakeholder alignment. Together, they deliver high-impact proposals that are strategic, polished, and client-focused.
This is a full-time, permanent role with flexible working hours Monday–Friday. The role supports remote work with occasional travel for collaboration or training.
Role Responsibilities
- Own the tone, flow, and strategic messaging across all proposal content.
- Read and analyze RFPs, RFIs, and questionnaires to identify requirements, evaluation criteria, and opportunity-specific hot buttons.
- Develop tailored win themes, value propositions, and persuasive messaging aligned to client needs and competitive positioning.
- Write and edit all narrative sections—executive summaries, solution descriptions, cover letters, compliance matrices, etc.
Strategic Writing & Collaboration
- Work closely with Business Development teams and other SMEs to shape win themes, resolve hurdles, and position our solution effectively.
- Customize reusable content to ensure relevance and strategic fit—never relying on copy/paste.
- Translate SME input into clear, digestible content for the client audience; ask smart questions and challenge unclear input.
- Review and refine SME-provided text for voice, style, and consistency with brand and narrative goals.
- Propose visuals—such as diagrams and flowcharts—to enhance storytelling and structure complex ideas.
- The ability to independently manage a full proposal lifecycle when needed - from RFP analysis through writing, reviews, and final submission - while maintaining strategic quality and compliance without dedicated coordination support.
Content Library & Knowledge Sharing
- Use AI and automation tools to draft, enhance, and accelerate content development.
- Identify content gaps, flag missing or outdated materials, and collaborate with the Content Manager and Proposal Support teams to resolve issues.
- Capture new or updated content into the shared library for future use, ensuring efficiency and consistency.
Review Process & Continuous Improvement
- Embrace multiple rounds of feedback with curiosity and commitment—recognizing that input strengthens the proposal and sharpens the final product.
- Think critically about proposal structure—balancing RFP compliance with natural, logical flow for the reader.
- Track and reflect on recurring feedback themes to improve future writing and elevate team quality.
Knowledge, Skills and Experience Requirements
Education & Experience
- Bachelor’s degree in English, Communications, Marketing, or related field; equivalent experience in proposal or technical writing considered.
- 3+ years of experience in strategic writing, proposal development, or business communications.
- Familiarity with compliance-driven industries and proposal environments.
Writing & Technical Skills
- Expert-level writing, editing, and storytelling skills—clear, persuasive, and audience-aware.
- Ability to navigate a complex industry and communicate technical solutions in plain language.
- Strong judgment on structure, flow, and content sequencing in compliance-heavy documents.
Tools & Tech Fluency
- Proficiency in Microsoft Word, SharePoint, and Adobe Acrobat required.
- Experience with AI tools (e.g., ChatGPT), proposal automation systems, and structured content libraries preferred.
Work Habits & Mindset
- Self-motivated with a strong sense of ownership and accountability.
- Comfortable asking for clarity when needed—never assumes or fills in gaps without input.
- Open to ongoing learning, feedback, and improvement; avoids repeating past mistakes.
- Collaborates actively with the Bid Manager, Content Manager, and SMEs to ensure high-quality, efficient outputs.
Benefits & Culture
At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes;
- 401k/Pension/Retirement Plan – with country specific employer %
- Enhanced PTO/Annual Leave
- Medical insurance – country specific
- Dental, Vision, Life and Short Term Disability for US
- Flexible Spending Accounts – for the US
- Medical Cashback plan covering vision, dental and income protection for UK
- Employee Assistance Programme
- Commitment and understanding of work/life balance
- Dedicated DE&I group that drive core people initiatives
- A culture of embracing wellness, including regular global initiatives
- Access to supportive and professional mechanisms to help you plan for your future
- Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Bachelor's degree in English, Communications, Marketing or related field; 3+ years strategic writing or proposal development experience; proficiency in Microsoft Word, SharePoint, and Adobe Acrobat; familiarity with compliance-driven industries.
Key Responsibilities
- writing proposals
- analyzing RFPs
- collaborating with teams
Skills & Tools
Microsoft Word, Microsoft SharePoint, Adobe Acrobat, ChatGPT
Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 90,000 – 90,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About PSI Services
A provider of workforce solutions that delivers testing services and supports test-takers in achieving certifications. — Industry: Information Technology