Find your purpose as a Patient Scheduling Assistant with CentraCare! The
Patient Scheduling Assistant (PSA) will work at our South Point location off of
Clearwater Road in St. Cloud within a fast-paced team structured call center
environment for training, then will move to a work from home structure. The PSA
will be answering phone calls from patients calling their primary and specialty
care clinics and will be responsible for completing patient registration and
scheduling over the phone. This position will have no face-to-face contact with
patients. The PSA will also be responsible for providing superior customer
service by effectively communicating with a diverse age and ethnic population in
an audible, friendly, and professional voice.
Schedule
Full-time | 80 hours per 2 weeks | Work from home after in-person training
Mon-Fri 830a-500p (occasional holiday/wknd)
Pay and Benefits
Minimum hourly rate of $21.13 per hour; exact rate of pay determined by years
of related experience
Pay range: $19.53-$29.28 per hour
Full time benefits [https://jobs.centracare.com/us/en/benefits]: medical,
dental, PTO, retirement, employee discounts and more!
Tuition reimbursement and college grant programs available.
Qualifications
High school graduate or equivalent required.
Two years’ previous call center or health care experience required.
Associates degree in a related field preferred.
Strong knowledge of computer programs including Microsoft Office Products is
required.
Approximately 4 weeks in-office before work from home.
CentraCare has made a commitment to diversity in its workforce. All individuals
including, but not limited to, individuals with disabilities, are encouraged to
apply. CentraCare is an EEO/AA employer.